[NateG]

I have ATT high-speed DSL with a 6 Mbps connection, however I can only get about .1-.2 Mbps download and .05-.1 Mbps upload with a 700 ms ping out of it by speedtest.net and the ATT speed test comes back even slower (~60-100 kbps). I have checked the modem, called tech support, etc and I can't find the problem with it. The modem says it is getting the full 6016 kbps connection yet I get the same result with multiple computers whether hardwired or wirelessly connected. I have turned off the built in firewall as well as all firewalls (Symantec and Windows) on my computer, checked to make sure it was automatically obtaining DNS and IP settings and have tried with both XP and Vista. My computer works fine on other networks. What's left for me to do?

[JohnWill]

Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.


DSLReports

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.