 | Junior Member with 27 posts. | | Join Date: Oct 2009 Experience: Can easily follow text. | | Solved: Confusing Networking Problem - STUMPED Hey guys,
been trying all sorts of things that have been suggested on here for similar problems but none seem to work. Its hopefully an easy one..
OKAY:
I am in a house sharing a wireless connection with 4 other Vista Home premium computers (3 laptops and one desktop)
They can all access me. (And each other)
I can SEE all of them under "Network"
But every time I double click on a PC I recieve the message:
"
\\NAME-PC is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
The specified network provider name is invalid
"
Any help would be greatly appreciated.. Ive done a few things:
Static IP
restricted annonymous value to 0
Cried..
out of options.
Thanks
James | | Moderator with 96,726 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.
Hold the Windows key and press R, then type CMD to open a command prompt.
In the command prompt window that opens, type type the following commands:
PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type. PING <ip address>
or
PING <computer name>
Where: <ip address> - is the x.x.x.x IP address <computer name> - is the computer name A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther. Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.
Check your Services are Started on all PCs: - COM+ Event System (for WZC issues)
- Computer Browser
- DHCP Client
- DNS Client
- Network Connections
- Network Location Awareness
- Remote Procedure Call (RPC)
- Server
- TCP/IP Netbios helper
- Wireless Zero Configuration (XP wireless configurations)
- WLAN AutoConfig (Vista wireless configurations)
- Workstation
Note: You can check the services in Control Panel, Administrative Tools, Services.
All of these services should be started, and their startup type should be automatic.
If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.
If you encounter difficulties accessing computers that are visible in Network Places ( Network and Sharing Center in Vista), make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login. NOTE: Vista's default is to require a password on the account to enable file/print sharing.
While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing. You can open a command prompt as described above and type the following command: nbtstat -n. This will display the status of NetBIOS or indicate it's not configured.
__________________ Remember: Data you don't have at least two copies of is data you don't care about. Microsoft MVP - User Desktop Experience | | Junior Member with 27 posts. | | Join Date: Oct 2009 Experience: Can easily follow text. | | Thanks for the fast reply!
1) Firewall removal made no difference 
IP ping was 0ms - all packets sent and recieved
Computer-Computer Ping was 11ms
Network Connections - was set from manual - automatic
All others as should be.
Typed in for netbios in cmd: NETBIOS over TCP/IP confirmed.
No change
Any more ideas?
Message recieved:
"
\\BEN-PC is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
The specified network provider name is invalid
" | | Moderator with 96,726 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | Computer name ping was 11ms? Pinging the same computer by IP address was much less? That's pretty unusual.
Please post the results of those two pings here: | | Junior Member with 27 posts. | | Join Date: Oct 2009 Experience: Can easily follow text. | | Maybe Im not doing the right thing?
C:\Users\James>IPCONFIG/ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : James-Laptop
Primary Dns Suffix . . . . . . . : JAMES-PC
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : JAMES-PC
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-11-A4-81
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8dbd:cccd:4f7f:ac95%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.135(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{1324D3E0-0076-4FEE-AA62-18AD97FF6
DB0}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{739A30C2-A4EE-47D3-9CA8-044932F24
CCF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 15:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{739A30C2-A4EE-47D3-9CA8-044932F24
CCF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 16:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{739A30C2-A4EE-47D3-9CA8-044932F24
CCF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 18:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\James>PING BEN-PC
Pinging Ben-PC [fe80::ed0e:3480:2ca4:b18f%13] from fe80::8dbd:cccd:4f7f:ac95%13
with 32 bytes of data:
Reply from fe80::ed0e:3480:2ca4:b18f%13: time=6ms
Reply from fe80::ed0e:3480:2ca4:b18f%13: time=4ms
Reply from fe80::ed0e:3480:2ca4:b18f%13: time=3ms
Reply from fe80::ed0e:3480:2ca4:b18f%13: time=2ms
Ping statistics for fe80::ed0e:3480:2ca4:b18f%13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 6ms, Average = 3ms
C:\Users\James>PING 192.168.1.135
Pinging 192.168.1.135 with 32 bytes of data:
Reply from 192.168.1.135: bytes=32 time<1ms TTL=128
Reply from 192.168.1.135: bytes=32 time<1ms TTL=128
Reply from 192.168.1.135: bytes=32 time<1ms TTL=128
Reply from 192.168.1.135: bytes=32 time<1ms TTL=128
Ping statistics for 192.168.1.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms | | Moderator with 96,726 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | For some reason, the named pings seem to be going via IPv6, that's pretty odd.
Let's disable that, since it's not necessary here anyway. Disable IPv6:
1. Hold the Windows key and type R, enter "ncpa.cpl" (without the quotes) and press Enter
2. Right click on each network connection and select "Properties"
3. Remove the checkmark from the box next to "Internet Protocol Version 6 (TCP/IPv6)
4. Click OK to exit the dialog NOTE: You should do this for each network connection.
Next, I'd like to see this for that machine.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key: Note that there is a space before the -n or the /ALL, but there is NOT a space after the - or / in the following commands. NBTSTAT -n
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________ Remember: Data you don't have at least two copies of is data you don't care about. Microsoft MVP - User Desktop Experience | | Junior Member with 27 posts. | | Join Date: Oct 2009 Experience: Can easily follow text. | | Just understood what you meant- PING to his computer IP.
average of 6ms. | | Junior Member with 27 posts. | | Join Date: Oct 2009 Experience: Can easily follow text. | | Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Ben>nbtstat -n
Local Area Connection:
Node IpAddress: [192.168.1.2] Scope Id: []
NetBIOS Local Name Table
Name Type Status
---------------------------------------------
BEN-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
BEN-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered
Local Area Connection 2:
Node IpAddress: [0.0.0.0] Scope Id: []
No names in cache
Wireless Network Connection 2:
Node IpAddress: [0.0.0.0] Scope Id: []
No names in cache
C:\Users\Ben>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ben-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54Mbps U
SB 2.0 Network Adapter #2
Physical Address. . . . . . . . . : 00-15-AF-64-9D-71
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : u-want.com
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-1F-C6-86-FC-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1F-C6-86-F7-69
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ed0e:3480:2ca4:b18f%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 18 October 2009 10:52:33
Lease Expires . . . . . . . . . . : 19 October 2009 10:52:31
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.u-want.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3F26C368-25C7-435B-B18C-99A3DF1DA
6E0}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.domain_not_set.invalid
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2d6:48b:3303:a315:cd3e(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::48b:3303:a315:cd3e%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled | | Moderator with 96,726 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience | | If you're still having the issue, let's go for a stack reset. TCP/IP stack repair options for use with Vista or Windows 7.
Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.
In the command prompt window that opens, type type the following commands, each followed by the Enter key:
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
Reboot the machine.
__________________ Remember: Data you don't have at least two copies of is data you don't care about. Microsoft MVP - User Desktop Experience | | Junior Member with 27 posts. | | Join Date: Oct 2009 Experience: Can easily follow text. |
18-Oct-2009, 05:24 PM
#10 | Did it
Nowhere further forward. | | Moderator with 96,726 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience |
18-Oct-2009, 05:35 PM
#11 | Take machine to firing range, place next to target stand.
Pace back 50 yards and open fire.
OK, I guess you don't like that option.
Repeat those name and IP address pings to that machine and post the results again now that you've disabled IPv6. | | Senior Member with 199 posts. | | Join Date: Oct 2009 Location: London, UK Experience: Advanced |
18-Oct-2009, 05:42 PM
#12 | Trend Micro Antivirus, Norton 'anything' or Spybot Search & Destroy running on this machine alone? Try disabling?
Also try reboot into Safe Mode with Networking. Does the same error occur in Safe Mode? | | Moderator with 96,726 posts. | | Join Date: Oct 2002 Location: South Eastern PA, USA Experience: Advanced age & experience |
18-Oct-2009, 05:45 PM
#13 | My goodness yes! I'd go one step further and uninstall Norton and then run the Norton Removal Tool. Norton is infamous here for killing networks!
After doing that, please run that stack repair I posted previously, see if that changes things. | | Senior Member with 199 posts. | | Join Date: Oct 2009 Location: London, UK Experience: Advanced |
18-Oct-2009, 05:59 PM
#14 | Firing range for Norton | | Senior Member with 199 posts. | | Join Date: Oct 2009 Location: London, UK Experience: Advanced |
18-Oct-2009, 06:04 PM
#15 | | | |
Smart Search
| Find your solution! | |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | |  WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
| You Are Using: |
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 12:39 PM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd. | |
|