[hj239]

Hi there. I have a decent grasp of most tech stuff, but am totally clueless when it comes to networks and connections.

I have recently (past two months or so) been unable to connect to wireless networks in public places on my Inspiron 1420. I have tried at my school, at the library and in coffee shops to no avail. Wireless is fine at home.

My computer can detect the networks and claims to connect to them, but I cannot access the internet via browsers, iTunes, messenger, etc. When I run "Repair" I am prompted to reset the network adapter. It then claims that the problem is resolved.

When I run connection diagnostics under the Dell WLAN Card Utility, I get "failed" for the Gateway IP Ping test. I don't know what that means.

ipconfig /all follows:

Windows IP Configuration

Host Name . . . . . . . . . . . . : newton
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1F-3A-5D-6F-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : October-21-09 12:08:51 PM
Lease Expires . . . . . . . . . . : October-22-09 12:08:53 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1E-C9-02-2E-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D7ED5737-F758-48C0-A2ED-0AB05A865
BB4}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.107%26(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Disabled

None of that really makes sense to me, so please inform me of any glaringly obvious solutions.

Thank you for your time.

[TerryNet]

That looks like a good IP configuration. Usually a DNS server can be pinged; I cannot ping that one, but I don't think that's your problem.

If you're failing on pinging the Gateway IP you probably have a non-Windows firewall or security suite that is blocking networking. Perhaps it is corrupted, or perhaps it is set to only allow whatever your home network is.