[aklovesmk]

My Gateway MD26 vista's internet stopped working yesterday...

It was fine, and I didn't download anything that may have stopped it, but now when I try to go online, it won't.

It says, connected to netgear, but it won't actually go online.

I have a wireless router, and the computer it's connected to goes online, (what I'm using right now). My computer DOES connect to other wireless connections, just not my Netgear one.

It started saying something about the firewall causing the problem?

Please help !!!

[JohnWill]

Remove any stored wireless network profiles and reenter your key when you attempt to connect.

[aklovesmk]

How do I do that?

[aklovesmk]

Okay, I tried that, and it didnt ask for a key....Not sure what to do now..

[JohnWill]

The only reason it wouldn't ask for a key is if the connection was not encrypted.


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.