[xXbernisXx]

hi everyone, please help me with this network issue.
ive seen couple of simillar issues but the solutions apply only to them.

my cousin has been trying to access my wireless network, when we
connect from his laptop and type in the key for my router it perfectly connects
but then his wireless connection says "limited or no connectivity"

MY WIRELESS NETWORK AND MY PC info:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\bernis>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : xXbernisXx
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-11-09-F5-DD-ED
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.65
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Sunday, October 25, 2009 10:28:56 PM

Lease Expires . . . . . . . . . . : Monday, October 26, 2009 10:28:56 PM


C:\Documents and Settings\bernis>

HIS LAPTOP info:
system: Microsoft Windows XP Proffesional Version 2002 Service pack 3

C:\Documents and Settings\xp>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : dell-d520
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Intergrated Controller

Physical Address. . . . . . . . . : 00-1C-23-B0-59-48

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . . . . . . . . . . . :
Description . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1E-8C-31-8C-71
Dhcp Enabled . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . . . . . . . . . . : 169.254.164.79
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.164.79



C:\Documents and Settings\xp>

and he uses DELL WIRELESS WLAN CARD UTILITY

[dotty999]

Have you tried the normal route of Start>My networkPlaces>view Network connection, click on Local Area connection then select Repair this Connection?

[xXbernisXx]

yup when i click repair it comes back to the same thing

[EmeraldCo]

Some times the router has too many bad requests in the buffer. You need to flush it sometimes, I just unplug the power to the router, wait 30 seconds for a full flush, then plug it in. It fixes this problem over 90% of the time. Try that then get back with results.

[JohnWill]

How about doing this from the problem machine, the information from a good machine doesn't do us any good here.


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[xXbernisXx]

C:\Documents and Settings\xp>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : dell-d520
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Intergrated Controller

Physical Address. . . . . . . . . : 00-1C-23-B0-59-48

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . . . . . . . . . . . :
Description . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1E-8C-31-8C-71
Dhcp Enabled . . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . . . . . . . . . . : 169.254.164.79
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 169.254.164.79



C:\Documents and Settings\xp>ping 169.254.164.79

Reply from 169.254.164.79: bytes=32 time<1ms TTL=128
Reply from 169.254.164.79: bytes=32 time<1ms TTL=128
Reply from 169.254.164.79: bytes=32 time<1ms TTL=128
Reply from 169.254.164.79: bytes=32 time<1ms TTL=128

Ping statistics for 169.254.164.79:
Packets: Sent = 4, Received = 4, Lost = 0 <0% loss>,
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\xp>ping 169.254.164.79

Reply from 169.254.164.79: bytes=32 time<1ms TTL=128
Reply from 169.254.164.79: bytes=32 time<1ms TTL=128
Reply from 169.254.164.79: bytes=32 time<1ms TTL=128
Reply from 169.254.164.79: bytes=32 time<1ms TTL=128

Ping statistics for 169.254.164.79:
Packets: Sent = 4, Received = 4, Lost = 0 <0% loss>,
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\xp>ping 192.168.1254

Pinging 192.168.1.254 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 0, Lost = 4 <100% loss>,

C:\Documets and Settings\xp>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 <100% loss>,

C:\Documets and Settings\xp>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

C:\Documets and Settings\xp>


PS:
for the <dns_servers>
i didnt receive any so i tried using the one from my PC.

[JohnWill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.

[xXbernisXx]

i just did these steps but the limited or no connectivity with strong signal is still there.

[JohnWill]

Disable all encryption on the router and see if you can connect. This sounds like mis-matched encryption keys.

[xXbernisXx]

i believe the problem is with the laptop cause the owner said it always happens wherever he tries to connect via wireless. but ill try and disable the encryption on my router to see if it works.


i just disabled the encryption and reconnected and it came back to limited or no connectivity with strong signal.

[gubat07]

Hi!

I also have this problem sometimes but have managed to reconnect after a reboot of both the router, wireless router and the laptop. But bear in mind that I also have the latest possible drivers for the wireless adapter on the laptop as well as the Intel ProSet WiFi configuration utility. So try updating your drivers and re-connect.

[xXbernisXx]

Originally Posted by gubat07

Hi!

I also have this problem sometimes but have managed to reconnect after a reboot of both the router, wireless router and the laptop. But bear in mind that I also have the latest possible drivers for the wireless adapter on the laptop as well as the Intel ProSet WiFi configuration utility. So try updating your drivers and re-connect.

i cant even connect trough eithernet cable it says the same exact thing..

so besically i cant update the laptops drivers and utility.

[gubat07]

Can you connect to the router itself? You can get troubleshooting tips from the user's manual of your router.

[xXbernisXx]

yeah my pc is connected to my router and works perfectly but i connect it to the laptop and it just dont work on it.. like i said before the problem seems to be from the laptop.

[gubat07]

Some routers require that the MAC address be included in the allowed computers list, is your laptops MAC there? If all else fails bring the laptop to a professional for a check-up. Good luck!