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Cable & Wireless Wireless Network Problem

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tayloree's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2009
Experience: Intermediate
28-Oct-2009, 02:39 PM #1
Red face Cable & Wireless Wireless Network Problem
Hi,
I really hope someone can help me as I am at a bit of a lost.....My husband used to set everything up and he has left...I lost my internet connection a couple of weeks ago due to a phone line problem. I have had to install my wireless network again...it is the Cable & Wireless 11g ADSL wireless router. My internet is back on but my son's computer and xbox cannot detect the wireless router. I have used the installation disc on the main computer, but really need advise on what i should be looking at. I have gone into the network settings for the upstairs pc and xbox and all i get is "cannot find wireless network". Is there a setting i am missing here?..I am not a computer beginner, but this has me stumped.
Model number for the router is: ADSLR10CW3 it is all connected and working. Please can someone help me out.
JohnWill's Avatar
Computer Specs
Moderator with 96,644 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
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28-Oct-2009, 03:19 PM #2
You probably need to go into the configuration pages for the wireless router and set up wireless access.

It sounds like the wireless section is not enabled if they don't see any networks.
tayloree's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2009
Experience: Intermediate
28-Oct-2009, 06:07 PM #3
sorry to sound thick, but how would i know if it is enabled.....when i look at the configuration page there are lots of different things...any idea what i am looking at?...sorry i know i am being a pain, but i am really stuck.
JohnWill's Avatar
Computer Specs
Moderator with 96,644 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
29-Oct-2009, 11:54 AM #4
The user manual for that is apparently not on-line, but it's on the CD you received with the router.
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