[sulacet]

Hi,

So, my taskbar in the lower right hand of my screen tells me I'm connected to my router, but the internet isn't pulling up.

I ping the router, and it comes back timed out. I tried disconnecting, retyping the password, and reconnecting. I also tried setting up a static IP address, but to no avail.

My laptop connects fine, which is how I'm posting this, and also how I got some of the info to set up a static IP. The computer I'm having problems with is connected using a Netgear Wg111v2 dongle. The problems started after I tried to install, then uninstall Comodo Internet Security. I'm almost positive that this program doesn't have any malware or spyware bundled in.

A little help would be nice, thanks

[GoFreeTechSuppor]

Can you plug your computer back in and then do the following.

start > run > type "cmd" > type "ipconfig" > what is your current ip address.

gofreetechsupport

[sulacet]

Currently its set to 192.168.1.4, as a static IP. Should I set it to dynamic and let you know?

EDIT: My Laptop is set at 192.168.1.2

EDIT 2: Actually, I just tried to access the router on my laptop to remove security, because I hadn't tried that. When I pulled up the router page, it told me that 192.168.1.4 is managing it.

[sulacet]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ASDFASF
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-13-20-27-3C-A2

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54M
bps USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-1E-2A-11-CF-80
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Thursday, October 29, 2009 8:54:55 P
M
Lease Expires . . . . . . . . . . : Friday, October 30, 2009 8:54:55 PM

C:\Documents and Settings\Owner>




Thats what ipconfig tells me. It looks like I'm connected to the router, but every time I ping it, request times out.


Also, a couple of days ago, when this all started, I had a problem when viewing all available wireless networks, and I was getting a wireless zero error. I cant remember exactly what the error was, but it led me to this site: http://support.microsoft.com/kb/871122, and I followed the steps there.

Sorry for not mentioning it earlier. I forgot that I even had the error.



Edit: I just reset my router, and the connection went offline with the router, so its connected to the router, something is just blocking my connections.

[JohnWill]

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.