[etaf]

i would suggest you update and continue with the last POST and will merge

[etaf]

traceroy
I have merged the post together

can you do a print screen and post a picture of device manager netwrok adapters

Do you have any ? ! or X showing

it maybe that the wireless adapter has gone faulty - however, did this problem occur directly following a re-install of windows , and it was working with wireless upto that point
correct?

[etaf]

here is a link to the drivers for that model
http://h20000.www2.hp.com/bizsupport...riesId=1815896

just need to select windows version

HP also have a swich for wireless to turn on/off - sometime at the back of keyboard / or front of machine

[JohnWill]

If the wireless adapter doesn't appear either under Network adapters or Other Devices as an unknown device, you have a hardware issue with the adapter.

[traceroy]

Hi thankyou, to both of you didnt know how to merge together so thankyou
thanks again john.

Everything was working internet everything without the cable plugged in but since i have for matted it the wireless network adapter in NOT in any other devices, or in the network adapter section in the device manager.

as it was working before could i go into the actual laptop and unplug the adapter and see if window would re pick it up when i put laptop back on. if so what does it look like fror my model dv4302ea hp pavillion. anything is worth a try. I know BEFORE i formatted it evrything worked on it i only formatted it because it had alot of the last persons software etc on.
or do i have to go buy another wireless adapter and get it installed at the shop. many thanks from your help from trace x

[etaf]

what about yellow ? in the device manager
i have linked to a google image of a ? in device manager
http://images.google.co.uk/imgres?im...%3Den%26um%3D1

[traceroy]

no there is no yellow ? or anything. It seems like the wireless adapter has either come out inside or deleted off. where can i get a new one then and how do you replace one many thanks trace

[etaf]

its possible the wireless is a card in the bottom of the laptop - I need to see if HP have a manual that shows that

Otherwise you can get USB wireless adapters quite cheaply
heres a list from amazon (no recommendation - just examples for you)
http://www.amazon.co.uk/s/ref=nb_ss?...s=wireless+usb

but lots of other places sell them...not sure which country you are in...

[etaf]

i have found the service manual
here
http://h10032.www1.hp.com/ctg/Manual/c00530488.pdf

the wireless card looks like its quite deep in the machine - if i have read correctly
page 5-19
probably easier to buy a USB adapter

[traceroy]

hi there etaf thankyou for your help.

as you know my laptop is xp. and i think the better option would be for me to buy a dongle i dont want to do more damage by taking it to bits.

i have just looked at site and can you tell me if this dongle would be any good for the laptop i live in uk.

thankyou again

http://www.amazon.co.uk/Wireless-Int...7183880&sr=8-1

thankyou so much for everyones help.
i will order it now and then let you know what happens many thanks

trace

[etaf]

I dont really have much experiance with USB wireless devices - so would not really be in a position to advise on best buy

[JohnWill]

I prefer adapters with external antenna provisions, the tiny antenna in most USB wireless adapters results in very limited range.

[traceroy]

hi again, thanks for your help everyone. I dont know whats happening lol but i ordered the dongle last night fair enough.

went on laptop this morning and WITHOUT the cable the internet is now working!

strange looked in device manager/ network connections and there is now a broadcom 802.11b/g wlan in there with the family .... ethernet adapter strange.

whats going on lol

anyway it is now working wireless internet now so fingers crossed.
any tips or what i should do next time when i format laptop lol

thanks all from trace

[etaf]

have a look and see if you can create a recovery CD/DVD from a program on the machine
it may be under programs HP - recovery manager
although if you formated it - this may all have gone now

you need to download all the drivers from the HP website as posted
and save those on a CD
Then when you format - install all the drivers
Once that is done you can then go and get windows updates and any driver updates from Hp
also keep a backup of all your data

[traceroy]

hi,
NO i havent formatted it yet i dearnt lol!!

i have saved all drivers onto a hard drive but i dont know how to save the adapter or make cd recovery disc. ill have a go and once sorted it ill try format thankyou for you and Johns help

p;s just looked and in hp programs there isnt a recovery section i am now doing hp updates then looked in system tools and there is a bit that says backup so i will do that one and keep looking for a cd one. thanks again

at this rate from me not even knowing how to find certain websites to actually sorting it with your help i think ill change my status to computer!! (know a little bit more lol)

thankyou all

from trace x