Mourning the loss of our friend, WhitPhil.
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
 
Networking
Tag Cloud
access audio black screen blue screen bsod connection crash dell desktop drivers dvd email error excel excel 2003 firefox google hard drive hardware hdmi hijackthis internet itunes keyboard laptop malware monitor network networking outlook problem ram recovery router screen slow sound spyware tdlwsp.dll trojan vba video virus vista vundo windows windows 7 windows vista windows xp wireless
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
iPod Touch Internet Slow

Tip: Click here to scan for System Errors and Optimize PC performance
[ Sponsored Link ]

 
Thread Tools
brodie1600's Avatar
Member with 57 posts.
 
Join Date: Aug 2008
03-Nov-2009, 11:59 PM #1
Arrow iPod Touch Internet Slow
Firstly, if this thread belongs in some other forum, please move it.

I just recently received an iPod touch for my birthday, and everything has been great. It wasn't until I found out that all of my internet applications were running/connecting at a very slow speed with my connection, that I started becoming a little curious on to why this was. I'm using a Linksys router (will add version (if needed) when I can) that normally runs at a steady connection speed of 54.0 Mbps. I can access every page (that I normally visit) just fine, but this is completely different on my iPod touch. I connected to my internet connection using my WEP key, and am able to load www.google.com just fine. I can ping my iPod from my computer with 1/3 packets going through. I can also ping my gateway from my iPod with 3/3 packets going through. The only website I can access without a problem from my iPod is Google - anything else takes quite a long time (a few minutes (which is quite long for internet)).

The odd thing about this is that when I connect to my friend's unsecured internet connection, all the apps and websites load just fine; they only take a couple of seconds.

I know this has something to do with my connection specifically, I just can't figure out what it is? Is it the fact that I have a secured connection, and my friend doesn't?


If anyone has an idea on to what it may be, please post back

Thanks!
Segasonic's Avatar
Computer Specs
Junior Member with 17 posts.
 
Join Date: Jul 2009
Experience: Intermediate
04-Nov-2009, 06:27 AM #2
I suggest wiping it out if all else fails and put everything back on it. 1. Try a reboot; log into the Touch and hold the home button and power switch until it asks to power off and switch it off and then back on. 2. Try changing your SSID and/or key then have it connect to it. I'm thinking as if it was happening to me, so I'm no expert. 3. I found this link. http://discussions.apple.com/thread....sageID=9070719

Good Luck.
brodie1600's Avatar
Member with 57 posts.
 
Join Date: Aug 2008
04-Nov-2009, 08:55 PM #3
I just did a little test on my internet connection. I changed the type of encryption from WEP 64 to WEP 128 to WPA, and they all didn't change the speed of my iPod internet connection. I did remove the security encryption completely and connected with my iPod, and everything was able to load very quickly.

Now that I know that it's the encryption, can someone explain to me why this is?


Thanks!
JohnWill's Avatar
Computer Specs
Moderator with 96,611 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
05-Nov-2009, 11:03 AM #4
I suspect the iPod is using the processor to handle the encryption, which puts a significant load on it. Most modern wireless adapters handle the encryption on-chip.
brodie1600's Avatar
Member with 57 posts.
 
Join Date: Aug 2008
06-Nov-2009, 09:31 PM #5
But then wouldn't all other iPods with the same adapter have this same issue? I know a few other people who can connect just fine with a secured connection.

Would it be the router/gateway that is the source of the issue?
JohnWill's Avatar
Computer Specs
Moderator with 96,611 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
07-Nov-2009, 01:28 PM #6
That makes a difference. Don't know why it would be different.
TerryNet's Avatar
Computer Specs
Moderator with 27,093 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
07-Nov-2009, 08:32 PM #7
Which iPod Touch? This year's 32 and 64 GB models have a processor that's supposed to be 50% faster than the one in the 8 GB and older versions.

I have the 32 GB and just got 3259 kbps with DSLReport's iPhone Browser test. With my laptops I usually get more than 11000 kbps (using Speakeasy), so the iPod is definitely slower but still very adequate. My encryption is shown in the attachment.
Attached Thumbnails
iPod Touch Internet Slow-easycapture1.jpg  
brodie1600's Avatar
Member with 57 posts.
 
Join Date: Aug 2008
08-Nov-2009, 03:02 PM #8
It's this year's 32GB iPod touch running version 3.1.2 (7D11).

Still out of ideas = /
TerryNet's Avatar
Computer Specs
Moderator with 27,093 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
08-Nov-2009, 03:26 PM #9
That's the same version I'm running. Which means that I'm also out of "logical" ideas.

Before I bought my iPod Touch I had read enough complaints about its Wi-Fi issues that I almost didn't get it. I just read that stuff Segasonic linked to, and that material suggests that Wi-Fi is a roll of the dice. One guy there had two identical iPods--one worked fine and the other had Wi-Fi issues.

You may want to plead your case with Apple, especially if you are near an Apple store. Else be glad that at least it works fine on unsecured networks, which includes most free public hot spots.
Reply Bookmark and Share

Tags
connection, internet, ipod, slow

Smart Search

Find your solution!



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.

Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -5. The time now is 04:56 AM.
Copyright © 1996 - 2009 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2009, Jelsoft Enterprises Ltd.
Powered by Cermak Technologies, Inc.