[curantmoe]

I having limited or no connectivity problem which has hnder me using my Dell laptop computer. I have tried everything but to no success. My wireless network properties is Intel(R) PRO/Wireless 2200BG Network Connection. I am using a Dell Inspiron B130 computer with Xp home edition windows. My ISP is comcast and Wireless adapter is Netgear WGT 264. I have tried all those thing suggested such reset and winsock on this site but nothing is working.

The wirelee network name is listed on network. Also LAN lights when plugged in remains reddish and orange.

I need some help please.

Don

[JohnWill]

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[curantmoe]

Name of your ISP (Internet Service Provider). Comcast
Make and exact model of the broadband modem. ARRIS Model TM502G
Make and exact model and hardware version of the router (if a separate unit). Netgear WGT 264
Connection type, wired or wireless. Wireless
If wireless, encryption used, (none, WEP, WPA, or WPA2) WEP
Version and patch level of Windows on all affected machines, XP (Home ), SP1-SP2-SP3
The Internet Browser in use, IE

[curantmoe]

More Info

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Don>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Don>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Don>NBTSTAT -n

Local Area Connection 3:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection 5:
Node IpAddress: [169.254.245.100] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
EDUCATIO-293A07<00> UNIQUE Registered
MSHOME <00> GROUP Registered
EDUCATIO-293A07<20> UNIQUE Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered








C:\Documents and Settings\Don>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : educatio-293a07
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-63-99-FC

Ethernet adapter Wireless Network Connection 5:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-16-6F-A1-73-36
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.245.100
Subnet Mask . . . . . . . . . . . : 255.255.0.0
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : ?
?
?

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : ?
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Don>

[curantmoe]

Thank you for your help in advance

Don

[Couriant]

most likely the information (SSID / Network key) is incorrect. Make sure that all the infomation to connect to the router is correct.

Also why are you using WEP? You should if possible use WPA2

[TerryNet]

Try the pings and ipconfig /all again after ...

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.