Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Tag Cloud
access acer asus bios bsod crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop mac malware memory monitor motherboard network operating system printer problem ram registry router security slow software sound svchost.exe trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
Laptop is not receiving wireless network

Reply  
Thread Tools
mukashh's Avatar
Computer Specs
Junior Member with 13 posts.
 
Join Date: Nov 2009
Experience: Beginner
11-Nov-2009, 06:21 AM #1
Laptop is not receiving wireless network
I have a toshiba Laptop and it has recently rejected the wireless network in the office. It works ok with the Local Area cabled network ADSL but the wireless does not work at all. Please advise what the problem could be
etaf's Avatar
Computer Specs
Moderator with 34,408 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
Experience: Intermediate
11-Nov-2009, 07:36 AM #2
Quote:
rejected the wireless network in the office
Is this a company PC - it can be difficult to advise, since the IT dep may have put on restrictions and do want files installed ...

But
Check the firewall is not blocking access - you should be able to allow access via the firewall settings (although if a company PC - you may not be granted access)
Check the wireless is switched ON - there is often a physical switch on toshibas

also
YOU MAY NOT be able to do this on a company machine

{ipconfig /all}
We would like to see the results from ipconfig /all

-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here


TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here

Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Method TWO -------------------------------------------------------------

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

----------------------------------------------------------------------------

{Ping Tests}
Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Ping google.com
Post back the results

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Ping 209.191.93.53
post back results
__________________
Note: I have very limited time during weekdays to visit here, so there will be a delay in replying
UK timezone
Please let us know what the final solution was to any problem posted
Reply

Tags
internet, wireless network

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 03:02 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.