[hoosieroon]

When I boot up my laptop, I have no wireless internet connectivity.

If I repair the wireless connection, the process fails on the "renewing IP address" stage. However, shortly after this fails and the balloon pops up saying "limited or no connectivity" another pops up saying "connected to wireless network." Unfortunately, it there is still no connection (when I ping google, nothing happens).

I recently installed the latest drivers for the laptop's wireless device. It isn't a router issue because I'm using my other laptop to type this.

Dell 700m Inspiron
Intel(R) PRO/Wireless 2200BG Network Connection

Windows IP Configuration

Host Name . . . . . . . . . . . . : CentralBattery
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-81-BC-DE

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-26-30-6E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.2
DHCP Server . . . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 71.252.0.12
71.242.0.12



When I do ipconfig /renew, I get the following

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media di
sconnected.
An error occurred while renewing interface Wireless Network Connection : unable
to contact your DHCP server. Request has timed out.


Appreciate any help you can offer!

[JohnWill]

This IPCONFIG shows a good connection to a wireless router. Is this the problem machine? If this is the working machine, that is of no use to us. Post the information on the failing machine.

Does the failing machine work with a wired connection to the router?

[hoosieroon]

yes, that is the problem machine.

unfortunately, i can't plug the machine into the router because i'm on a shared network in an apartment building and router is on the ceiling in the hallway

[JohnWill]

OK, from that machine, let's expand the tests.


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[hoosieroon]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\ Hoosieroon>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : CentralBattery
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-12-3F-81-BC-DE

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-26-30-6E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.2
DHCP Server . . . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 71.252.0.12
71.242.0.12
Lease Obtained. . . . . . . . . . : Wednesday, November 11, 2009 4:45:07
PM
Lease Expires . . . . . . . . . . : Thursday, November 12, 2009 4:45:07
PM

C:\Documents and Settings\ Hoosieroon>PING 192.168.1.103

Pinging 192.168.1.103 with 32 bytes of data:

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
Reply from 192.168.1.103: bytes=32 time<1ms TTL=128
Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\ Hoosieroon>PING 192.168.1.2

Pinging 192.168.1.2 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\ Hoosieroon>PING 71.252.0.12

Pinging 71.252.0.12 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 71.252.0.12:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\ Hoosieroon>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\ Hoosieroon>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

[TerryNet]

Strange that you get an apparently good IP configuration but cannot ping the router. Are you sure that another computer is working with this wireless network? I ask that because the 192.168.1.2 is perfectly valid, but unusual (typically the last number for a router is 1 or 254).

Make sure you have the latest Intel driver from your PC manufacturer's web site.

If you are using Intel's Proset wireless utility try XP's Wireless Zero Configuration (WZC) instead. And vice-versa. Make sure that they are not both running at the same time.

[JohnWill]

Let's try this from a command prompt.

PING 192.168.1.1
PING 192.168.1.254

Let us know if either of those addresses respond.


Also, a stack repair seems like a good idea here.


TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.

[hoosieroon]

thanks for the help so far.

i wasn't able to ping either address and the rest to installation defaults didn't work.

still doing the same thing.

boot up, then the process gets hung up when renewing for IP address. when it finishes searching, the bubbles pop up from the tray: "your device has limited or no connectivity" and then a few seconds after that "connected to wireless network. signal strength: excellent."

however, i'm still unable to connect to anything.

[JohnWill]

Let's see the IPCONFIG /ALL from the working laptop.

[hoosieroon]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\brian>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : YOUR-T3EJKKFN1I
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet C
ontroller
Physical Address. . . . . . . . . : 00-26-18-9B-36-C3

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adap
ter
Physical Address. . . . . . . . . : 00-25-D3-39-A1-1E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.140
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.2
DHCP Server . . . . . . . . . . . : 192.168.1.2
DNS Servers . . . . . . . . . . . : 71.252.0.12
71.242.0.12
Lease Obtained. . . . . . . . . . : Saturday, November 14, 2009 8:46:06
AM
Lease Expires . . . . . . . . . . : Sunday, November 15, 2009 8:46:06 AM


C:\Documents and Settings\brian>

[JohnWill]

Run those same pings tests from the working laptop, I'd like to see the results.

[hoosieroon]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\brian>ping 192.168.1.140

Pinging 192.168.1.140 with 32 bytes of data:

Reply from 192.168.1.140: bytes=32 time<1ms TTL=128
Reply from 192.168.1.140: bytes=32 time<1ms TTL=128
Reply from 192.168.1.140: bytes=32 time<1ms TTL=128
Reply from 192.168.1.140: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.140:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\brian>ping 192.168.1.2

Pinging 192.168.1.2 with 32 bytes of data:

Reply from 192.168.1.2: bytes=32 time=1ms TTL=64
Reply from 192.168.1.2: bytes=32 time=1ms TTL=64
Reply from 192.168.1.2: bytes=32 time=1ms TTL=64
Reply from 192.168.1.2: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\Documents and Settings\brian>ping 71.252.0.12

Pinging 71.252.0.12 with 32 bytes of data:

Reply from 71.252.0.12: bytes=32 time=25ms TTL=247
Reply from 71.252.0.12: bytes=32 time=24ms TTL=247
Reply from 71.252.0.12: bytes=32 time=24ms TTL=247
Reply from 71.252.0.12: bytes=32 time=24ms TTL=247

Ping statistics for 71.252.0.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

C:\Documents and Settings\brian>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Reply from 74.125.45.100: bytes=32 time=44ms TTL=49
Reply from 74.125.45.100: bytes=32 time=45ms TTL=49
Reply from 74.125.45.100: bytes=32 time=43ms TTL=49
Reply from 74.125.45.100: bytes=32 time=45ms TTL=49

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 43ms, Maximum = 45ms, Average = 44ms

C:\Documents and Settings\brian>ping yahoo.com

Pinging yahoo.com [209.131.36.159] with 32 bytes of data:

Reply from 209.131.36.159: bytes=32 time=112ms TTL=50
Reply from 209.131.36.159: bytes=32 time=113ms TTL=50
Reply from 209.131.36.159: bytes=32 time=111ms TTL=50
Reply from 209.131.36.159: bytes=32 time=112ms TTL=50

Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 113ms, Average = 112ms

C:\Documents and Settings\brian>

[JohnWill]

The only thing that springs to mind here is a firewall that is blocking the network. Maybe malware that has damaged something, but since you're getting an IP address from the router, that's less likely.