[capucinenskinau]

Hello everyone,

I set up my new O2 wireless box yesterday,wireless internet was working fine for an hour and then...stopped working??!
All lights on the 02 box are correct,my laptop says I'm connected to wireless internet and the signalis excellent, but I have lots of paquets sent and O received.
I uninstalled my firewall (Zonealarm) then I disabled Windows firewall too,nothing changed.

Anybody who could help?

Thanks a lot!

M

[etaf]

can you connect to the router by a cable
make and model of the router would be useful

{ipconfig /all}
We would like to see the results from ipconfig /all

-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here


TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here

Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Method TWO -------------------------------------------------------------

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

----------------------------------------------------------------------------

{Ping Tests}
Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Ping google.com
Post back the results

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Ping 209.191.93.53
post back results

[capucinenskinau]

Hello
I can connect to the wireless box with an ethernet cable,no problem.

The wireless box is called..."02 Wireless box II", the brand is Thomson
I'm afraid is a French laptop and Windows but do ask me for translations,
ipconfig:
Configuration IP de Windows

Nom de l'hôte . . . . . . . . . . : bidou
Suffixe DNS principal . . . . . . :
Type de noud . . . . . . . . . . : Inconnu
Routage IP activé . . . . . . . . : Non
Proxy WINS activé . . . . . . . . : Non
Liste de recherche du suffixe DNS : lan

Carte Ethernet Connexion au réseau local 3:

Suffixe DNS propre à la connexion : lan
Description . . . . . . . . . . . : Realtek RTL8139C+ Fast Ethernet NIC
#2
Adresse physique . . . . . . . . .: 00-02-3F-67-01-41
DHCP activé. . . . . . . . . . . : Oui
Configuration automatique activée . . . . : Oui
Adresse IP. . . . . . . . . . . . : 192.168.1.66
Masque de sous-réseau . . . . . . : 255.255.255.0
Passerelle par défaut . . . . . . : 192.168.1.254
Serveur DHCP. . . . . . . . . . . : 192.168.1.254
Serveurs DNS . . . . . . . . . . : 192.168.1.254
Bail obtenu . . . . . . . . . . . : samedi 14 novembre 2009 16:00:39
Bail expirant . . . . . . . . . . : dimanche 15 novembre 2009 16:00:39

Carte Ethernet Connexion réseau sans fil:

Suffixe DNS propre à la connexion :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless LAN 2100 3B Mi
ni PCI Adapter
Adresse physique . . . . . . . . .: 00-04-23-7F-B5-A1
DHCP activé. . . . . . . . . . . : Oui
Configuration automatique activée . . . . : Oui
Autoconfiguration d'adresse IP. . : 169.254.108.140
Masque de sous-réseau . . . . . . : 255.255.0.0
Passerelle par défaut . . . . . . :

I couldn't do the ping tests?
Note: my IP address and DNS thingie are set on "automatic"

Thank you!

[etaf]

any other machines connect wirelessly ?
make and model of the PC

any lights on the router - can you post back the status and what each light indicates

is the above information with the machine connected by cable

can you download and install this program
http://www.xirrus.com/library/wifitools.php

post back an image of the program installed using print screen and attach to the post

[etaf]

I have found details of the O2 wireless box 2
and the user manual
http://www.o2user.co.uk/forum/o2-bro...-ii-guide.html

if you click on the manual and download - so we are using the same info
Page 11 - shows the wireless light status conditions

whats the condition of your wireless light ?

Colour State Description
Green Blinking Wireless activity, WPA(2) encryption
Solid on No wireless activity, WPA(2) encryption
Amber Blinking Wireless activity, WEP encryption
Solid on No wireless activity, WEP encryption
Red Blinking Wireless activity, no security
Solid on No wireless activity, no security
Red/green Toggling Wireless client registration phase
Off WLAN disabled

[capucinenskinau]

wireless light is amber,not blinking.
(i think there's nothing wrong with the wireless or the connection but more about my laptop settings?)
all the other lights are green,the ethernet one blinking (=in activity)

Yes the information I posted is when machine connected by cable.
No other machine connected wirelessly.

I' m going to download your program and I come back!

[etaf]

amber is wep code encryption - it may be worth taking that off and see if you can connect

[capucinenskinau]

How do you take it off?

(I've got Windows XP)

thanks!

[etaf]

lets see the program output screen display first?

to take the secruity off you need to log into the router, wireless section , and remove encryption/secruity - should see a dropdown or something with WPA, WEP, Disable on - i'll look at the manual after we have seen the wireless screen shot

[capucinenskinau]

Sorry for the delay

I have downloaded the program but to post the caption how do I do? You wrote "print screen", where can I find this?

thanks!

[capucinenskinau]

Ok i took a ok-screenshot,sorry about that!

[etaf]

so we can see the O2 is being broadcast

and you can detect it with the PC - so we just need to work out why you cannot connect

I wonder if zonealarm has uninstalled correctly

If you click on connect
and try to connect to the wireless what happens?

[capucinenskinau]

That's what I was trying to explain,I am connected right now to the wireless,all the time actually,and it says signal excellent etc
only problem:
paquets sent:148
paquets received: 0

shall i try to turn off the wep encryption thing? but if i do,my connection won't be securised??

[capucinenskinau]

Oh,and it was not working before I uninstalled Zonealarm.
basically: Yesterday,set up the wireless box for the first time, wireless worked fine,then an hour later stopped working.
Turned off the box for the night.
this morning,turned it on,re-tried the set up 02 cd and OH wireless was working great!
an hour later,didnt worked anymore.
If i turn it off now,maybe it will work again??

[JohnWill]

You should turn off encryption to get it working, then enable it after we get basic wireless working. You should also remove all the stored wireless network profiles and search for the network again.