[psaadi]

Hi there,

I have recently changed the way I get access to internet . Previously it was getting access through a phone line and now I am having access to it by radio waves which means I am no longer using a modem but a wireless router ONLY. My router name's Netgear (WGR614 54Mbps) and everything is working properly.

Now that I have decided to upgrade my wireless router to a wireless Netgear (WNR2000 300 Mbps) I get into troubles. Each time I try to install the new I get the following message

"Internet connection not available".

this is because there is no modem anymore and I am not sure at all how to overcome this issue.

Any advise or help will be welcome,

Thnak you all,

Pascal

[JohnWill]

Where do the "radio waves" come to? Isn't there a receiver of some kind? What is the ISP name?

[psaadi]

You should know that I am in Brazil and the ISp name is predialnet. www.predialnet.com.br. Now I believe the ISP has installed an aerial on top my buiding which is called a connecteur. Then my router is connected through a cable which I believe is connected to the aerial. But I do not have any longer a modem. If I use the old router I do not have any pb but If I try to install the new one the setup does not work as it is loooking for a coonection internet.

cheers,

Pascal

[JohnWill]

OK, now I get it.

When you're connected directly to the incoming cable with no router in the picture, please do this.


Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[TerryNet]

There is some kind of "modem" between the antenna (aerial) and the ethernet you're connecting to the router. You probably have to power cycle (unplug for 30 seconds) or reset (if it has a reset button) it to switch to a computer or a different router.

Another possibility is that your ISP is looking for the old router's WAN MAC Address. If that is the case you need to assign that MAC Address to the new router's WAN.

Of course, if you are able to easily connect your computer and give the data John requested that kills my first idea.

[psaadi]

Hi there,

Thank you all for your help. I have finally upgraded from my old one (54 Mbps) to my new router (300 Mbps). It is working fine. Below is my router status and I would like to understand why is it that my router speed is still showing 54 Mbps when I have installed a new router with a speed of 300 Mbps ???

Thank you,

Pascal

Netgear status:

Connection

Ipv4 Connectivity: Internet
Ipv6 Connectivity : Limited
Media state : Enable
SSID : NETGEAR
Duration : 08:10:39
Speed : 54.0 Mbps

[Dezaras]

if you installed a wireless - n router, you also have to have wireless - n adapters on all your wireless devices in order to get the increased speed. otherwise, it will just operate at the 54 mbps that your wireless adapter is capable of

[psaadi]

Could you be a little more specific please. In my case which one is my wireless - n adapters ?

Thanks,

Pascal

[psaadi]

It does not seems that I have a wireless N adapters

[Dezaras]

when you bought your new router, did you also buy an adapter for each computer you are going to use wirelessly? if you did not, and those computers are not capable of 300Mbps, you are only going to get as fast a connection as the computers are capable of, like 54 Mbps. Routers and adapters are classified by letters which relate to the speed, B (slowest) , G ( fast), and N ( fastest). there are others, but these 3 are most common. if you bought a router classified as "N", but your wireless in your computer is only classified as "G" , then the speed between the two will be whatever matches the slowest speed. "G" is the one capable of 54 Mbps. I would assume the pc you listed above, the one that shows this:

Ipv4 Connectivity: Internet
Ipv6 Connectivity : Limited
Media state : Enable
SSID : NETGEAR
Duration : 08:10:39
Speed : 54.0 Mbps

This computer likely has a "G" rated wireless adapter in it, so that's the fastest it will go. If the computer is also rated for "N", then the Netgear router might be configured wrong. In order to know the answer for sure, we would need to know the speed rating of the wireless in the PC being used.

[psaadi]

Hi there,

No I did not buy any wireless adapter as I did not know anything about it. Then I bought a wireless router classified "G" as you guessed installed it and it works straigh away. That's why when I bought my new wireless router classified "N" I did think I had to buy an adapter as well. Now that I understand a little bit better I will by an adpater . Netgear recommand WN311B or WN111 and hopefully things should start working as it should be. If I understood correctly, in order to get this new speed I have to buy as many adapters thare there are laptops to be equipped.

Thank you very much for your patience and your help

Pascal

[TerryNet]

What are you trying to achieve with 'N' adapters? If it is to transfer large amounts of data within your LAN you will be better off using ethernet for those (unless it is not possible to connect to the router by ethernet). If you only transfer small amounts of data the speed increase may not be worth the cost of additional adapters.