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Solved: Is Router a lemon?

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unstresst's Avatar
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Join Date: Jan 2003
Location: calif
14-Nov-2009, 07:30 PM #1
Solved: Is Router a lemon?
Marked as "Solved" ........... Computer owner lost patience with Router and returned it to store

Netgear RangerMax Dual Band wireless Router

1: the setup disk wont perform.....it wont process even the first step.
2: Computer doesn't 'see' Router unless I disconnect the USB cord from computer to modem.
3: then I can see router, but cant see any modem.
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Last edited by unstresst; 15-Nov-2009 at 01:35 AM..
midders's Avatar
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Join Date: Dec 1969
14-Nov-2009, 07:44 PM #2
It's likely that both the router and your modem are set to work as DHCP servers and hence are conflicting. If your modem has an ethernet connection then check the manual for your router to see if it can operate in bridge mode (i.e. modem plugs into router and PC connects to router).

If this is not possible with your current hardware, then I would exchange it for something that will (assuming it is a new purchase), or get a combined modem/router.

Slainte

midders
JohnWill's Avatar
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Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
14-Nov-2009, 08:27 PM #3
The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.

  • Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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unstresst's Avatar
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Join Date: Jan 2003
Location: calif
15-Nov-2009, 01:34 AM #4
Marked as "Solved" ........... Computer owner lost patience with Router and returned it to store
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