[arshia]

I just bought a Netgear Wireless - N 150 Router and after setting it up in the same room as where my laptop is I constantly get disconnected. However I placed a Wireless Card in the desktop in my house and that computer never gets disconnected. I don't think its a problem with my laptop because I go online wireless at every other place and it works. PLEASE HELP ME OUT. THANKS

[etaf]

So a New Router - before everything Worked OK
wirelessly
1) you laptop disconnects - but works fine on any other netwrok
2) you desktop works fine and never disconnects

Do you have secruity on the wireless if so - log into router and remove that first - see if that fixes the disconnects to start with as a test ....

if still disconnecting with secruity off
change the channel the wireless uses in the router , choose 1 or 6 or 11

if still disconnecting
do the following tests - 1) when its working and repeat when disconnected
{ipconfig /all}
We would like to see the results from ipconfig /all

-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here


TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here

Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Method TWO -------------------------------------------------------------

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

----------------------------------------------------------------------------

{Ping Tests}
Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Ping google.com
Post back the results

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Ping 209.191.93.53
post back results

[arshia]

Could the problem be because the router or modem are not connected to a computer? do they have to be connected?

[etaf]

Could the problem be because the router or modem are not connected to a computer? do they have to be connected?

No - you should be able to just use wirelessly
Although any changes made tothe router settings should be done with a PC connected by cable to the router

BUT
is this different to how you had it all before ??

[arshia]

actually in the room the pc is at there is a problem with the wiring or something because a Comcast support guy said so, so I put it at a different room.

[etaf]

actually in the room the pc is at there is a problem with the wiring or something because a Comcast support guy said so, so I put it at a different room.

But the desktop is now connected wirelessly by the card you installed and has no problem and does NOT disconnect at all now
Correct?

[arshia]

yea exactly

[arshia]

so how do i change the channel the other one didnt work

[etaf]

can you post the test when working and again when disconnected - that would help isolate the issue easier

the channel should be in the same screen set on the router as the secruity - you changed