[g4281534]

Hya all. Am brand newbie to this site. Can anyone advise please on problem just occurring? Am using a laptop next to one with the problem which is: after a bout of "house-keeping" I appear to have lost internet connection. Wireless connect is ok and is recognised under wireless networks (this lap top is working) - browser is just sitting their trying to connect and infact will not let me close it down.

Thanks

[etaf]

after a bout of "house-keeping" I appear to have lost internet connection.

did you clean any registry entries or delete system files

can you provide full details make and models of machines and windows versions and how connected

also do the following and post results - from the faulty machine (you will need to copy the results across to a working PC using a usb thumbdrive, or CDw )

{ipconfig /all}
We would like to see the results from ipconfig /all

-> Start > run {search bar in Vista} > cmd > ipconfig /all
post back the results here


TWO Methods to do that - if you cannot access the internet with PC, then use method 2 to copy onto a machine that can access the internet and post results here

Method ONE -------------------------------------------------------------
start > run {search bar in Vista} > cmd > ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Method TWO -------------------------------------------------------------

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.

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{Ping Tests}
Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Ping google.com
Post back the results

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Ping 209.191.93.53
post back results

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{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} > network adaptors, click on the + > post back the devices listed there
are there any ! ? or X

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