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Solved: Connection is connected but "disconnects" after sometime

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JohnWill's Avatar
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18-Nov-2009, 05:27 PM #16
Do the stack repair again, then please post this.


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.


IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.

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Vagueheart's Avatar
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19-Nov-2009, 04:23 AM #17
Done.

Ipconfig/all

Quote:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ACER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-14-2A-AF-12-0D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 202.156.1.58
202.156.1.48
218.186.1.38
Lease Obtained. . . . . . . . . . : Thursday, November 19, 2009 4:06:09
PM
Lease Expires . . . . . . . . . . : Friday, November 20, 2009 4:06:09 PM
Ping ip address

Quote:
C:\Documents and Settings\Owner>ping 192.168.1.101

Pinging 192.168.1.101 with 32 bytes of data:

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.101:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Ping default gateway

Quote:
C:\Documents and Settings\Owner>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Ping DNS Server ( 1st address )

Quote:
C:\Documents and Settings\Owner>ping 202.156.1.58

Pinging 202.156.1.58 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 202.156.1.58:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping 74.125.45.100

Quote:
C:\Documents and Settings\Owner>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Reply from 74.125.45.100: bytes=32 time=238ms TTL=50
Reply from 74.125.45.100: bytes=32 time=329ms TTL=50
Reply from 74.125.45.100: bytes=32 time=251ms TTL=50
Reply from 74.125.45.100: bytes=32 time=252ms TTL=50

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 329ms, Average = 267ms
Ping yahoo.com

Quote:
C:\Documents and Settings\Owner>ping yahoo.com

Pinging yahoo.com [209.191.93.53] with 32 bytes of data:

Reply from 209.191.93.53: bytes=32 time=255ms TTL=52
Reply from 209.191.93.53: bytes=32 time=251ms TTL=52
Reply from 209.191.93.53: bytes=32 time=267ms TTL=52
Reply from 209.191.93.53: bytes=32 time=252ms TTL=52

Ping statistics for 209.191.93.53:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 251ms, Maximum = 267ms, Average = 256ms

C:\Documents and Settings\Owner>
JohnWill's Avatar
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19-Nov-2009, 10:15 AM #18
Well, you can't ping the DNS server, which may or may not be an issue. However, you have a good Internet connection, you can ping Internet sites by URL.

When you posted this, could you successfully browse? We need to see those diagnostics when you have the failure.
Vagueheart's Avatar
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19-Nov-2009, 11:58 AM #19
I did this while i was in offline mode [ disconnected ]

Ipconfig/all

Quote:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ACER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI
Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-14-2A-AF-12-0D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 202.156.1.58
202.156.1.48
218.186.1.38
Lease Obtained. . . . . . . . . . : Thursday, November 19, 2009 10:13:44
PM
Lease Expires . . . . . . . . . . : Friday, November 20, 2009 10:13:44 P
M
Ping Ip Address

Quote:
C:\Documents and Settings\Owner>ping 192.168.1.101

Pinging 192.168.1.101 with 32 bytes of data:

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.101:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Ping Default Gateway

Quote:
C:\Documents and Settings\Owner>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping DNS Server ( 1st add )

Quote:
C:\Documents and Settings\Owner>ping 202.156.1.58

Pinging 202.156.1.58 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 202.156.1.58:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping 74.125.45.100

Quote:
C:\Documents and Settings\Owner>ping 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Ping yahoo.com

Quote:
C:\Documents and Settings\Owner>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Owner>
TerryNet's Avatar
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Location: Ottawa, IL
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19-Nov-2009, 02:10 PM #20
You still have a good IP configuration, but cannot ping the router. Several or half a dozen possibilities.

One is a bad ethernet cable.

Another two, as mentioned before, are a corrupted security application or ethernet driver.
etaf's Avatar
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19-Nov-2009, 02:13 PM #21
just to clarify
Quote:
I did this while i was in offline mode [ disconnected ]
This was when the PC disconnected on its own - nothing you set ?
A little confused on offline mode
Vagueheart's Avatar
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20-Nov-2009, 12:56 AM #22
Yep its when the pc disconnected on it's own.

It's finally weekend soon so the ethernet cable ,etc, will be checked by my family member soon I hope @_@.

Last edited by Vagueheart; 20-Nov-2009 at 01:02 AM..
Vagueheart's Avatar
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21-Nov-2009, 11:46 AM #23
My brother-in-law changed the network card + uninstall mcafee.

It's been about 2 hours and network is still working fine.
etaf's Avatar
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21-Nov-2009, 11:58 AM #24
thanks very much for taking the time to update, this is useful for people looking for solutions to problems
JohnWill's Avatar
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21-Nov-2009, 06:26 PM #25
You can mark your own threads solved using the button at the top of the first page of the thread in the upper left corner.©
Vagueheart's Avatar
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22-Nov-2009, 03:08 AM #26
Ok. Thanks for taking the time to help and solve the problem ^^ really appreciated it.
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connections, disconnect, internet

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