[churchy92]

hi, my first pc works but when i connected my second pc up to the router, the second pc would only get limited connection. my router is dlink dir-615, please help

[JohnWill]

For the working computer connected to the router, please do this.


Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[churchy92]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\arthur>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : sapphire
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : BigPond

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : BigPond
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-E6-38-82-B5
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::216:e6ff:fe38:82b5%4
Default Gateway . . . . . . . . . : 192.168.0.1
fe80::222:b0ff:fed3:ff30%4
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Thursday, November 19, 2009 3:51:33
PM
Lease Expires . . . . . . . . . . : Thursday, November 26, 2009 3:51:33
PM

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : BigPond
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-00-64
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.0.100%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\arthur>

[JohnWill]

OK, now using a wired connection, connect the second non-working machine and post the same information.

[churchy92]

i want the second pc a wired connection aswell.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MUMS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-0D-87-EA-A1-02
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.207.22
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Administrator>

[JohnWill]

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.


Post another IPCONFIG /ALL

[churchy92]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MUMS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-0D-87-EA-A1-02
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.207.22
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Administrator>

[TerryNet]

To make sure the problem is not the ethernet cable or the router LAN port try connecting MUMS with the same port and cable that are successful for sapphire.

[churchy92]

did that still didn't work so it's not the ethernet cable or lan port

[TerryNet]

And you've already run the stack repairs John posted, right? There's a small possibility that a non-Windows firewall or security suite is misconfigured or corrupted; if you have one uninstall it for a test.

In case the driver is corrupted use Device Manager to uninstall it; reboot and let Windows discover the adapter and reinstall the driver.

[JohnWill]

A final test is boot in Safe Mode with Networking and see if a wired connection works.

[churchy92]

ok uninstalled my security and reinstalled the driver and started in safe mode with networking and still cannot get a proper connection

[JohnWill]

I'm leaning toward a defective network port at this point.

[TerryNet]

If the NIC is not completely gone there are two last ditch things to try to get some more life from it.

In Device Manager right click on the adapter - Properties - Advvanced. If there is a 'Speed & Duplex' setting it is probably set to 'Auto detect.' Try different settings beginning with '100 Mbps full duplex' and '10 Mbps full duplex.'

Lastly, assign a static IP configuration. It will look like your ipconfig /all (IPv4 part) from the working computer, except the IP will be different. If you don't know how to pick one outside the Dhcp server's address range I suggest 192.168.0.250.

[churchy92]

when i made the static ip it says it's connected but i still couldn't get on the internet