[Xannash]

Heya, need a little help ya guys.

Im running windows Vista on my newa laptop and have been using my 2wire wireless modem some sasktel for the last month and its been working great. Yesterday, my connection just stopped working. It still says im connected to my network but my laptop says there is no or limited activity. My Blackberry has wifi and connected to the modem just great. Any ideas? I have been getting new anti-virus latley and that has been screwing with things.

I recieved Kasperky from a friend, tossed that on and it blocked my interweb, took it off and put on a trial of norton. That has been working for the last few days, and now this. I took norton off my computer so im running anti-virusless just so i know i have nothing interfereing.

*Tried plugging an Ethernet cable from the modem to my laptop, still nothing.

[Xannash]

Bump. Little help guys? Thanks

[JohnWill]

You didn't really expect a response in less than 30 minutes, did you?


TCP/IP stack repair options for use with Vista or Windows 7.

Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type type the following commands, each followed by the Enter key:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.



See if a wired connection works now.

[Xannash]

Sorry, just needed my computer last night. Anyways, i did what you said there isnt any change.

[JohnWill]

I guess it's time to get complete information.

Please supply the following info, exact make and models of the equipment please.

Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[Xannash]

Thanks for your help John but I decided to take the lazy way out of this problem and found a system restore point from 3 days ago. Things are working again. Thnx

[JohnWill]

That's the right way to solve it anyway, sorry I forgot to mention it.