[allen777]

Dear Techguy
Im running Windows Vista Basic and I have this problem with my internet connection after a restart; it appears that im connected in internet but i cant browse with any browser or use anything else like messengers and mmo games. The first 2 mins everything goes fine i can browse and log in an mmorpg game and if i have logged in that space of 2 min I can play the game regularly but I cant browse or do anything else with the internet except the game. When I go to the safe mode with networking everything with my internet connection seems to work just fine. Please tell me what can I do to solve this problem. Thank you for your time.

[eberlysystems]

Do you have an Antivirus / Firewall program installed? When did this issue start? Was it working fine previously, and if so, for how long?

[JohnWill]

After the problem occurs, please do the following tests.



Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.