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Says connected but no internet


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Beuferd's Avatar
Beuferd Beuferd is offline
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Join Date: Nov 2009
27-Nov-2009, 03:17 PM #1
Says connected but no internet
Hello everyone. I have read multiple forums on this subject, and none seem to be solving my problem, so I have decided to write a new forum with the hopes that someone out there can solve this ongoing issue I have been having. I get the message that I am connected to the internet, but the webpage never seems to come up for any site. I pinged my ipaddress and received all four packets back. I have disable the broadband and local area connections, and that hasn't done the trick. I reset my TCP/IP and Winsock but no luck. I am operating under Windows XP. Any suggestions? Thanks guys.

-Sean
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27-Nov-2009, 04:13 PM #2
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.


IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Tags
connection, network, no internet, router, windows

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