Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Networking
Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop malware memory modem monitor motherboard network printer problem ram registry router security slow software sound toshiba trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Internet & Networking > Networking >
Solved: Clearing NetBT problem

Reply  
Thread Tools
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
06-Feb-2010, 06:46 AM #1
Solved: Clearing NetBT problem
Hi I'm just new to this forum and I wanted to ask something about my network problem.

Problem is whenever I try to repair my internet connection I always have this "the following action cannot be completed clearing netbt please contact the person who manages your network" although my internet is working fine. Also the network speed is only showing 10mbps, before it was 100mbps. Any ideas? Thanks in advance. BTW I'm using windows XP sp2 64bit
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
06-Feb-2010, 11:50 AM #2
The 10mbit connection sounds like the Ethernet drivers of the adapter itself.

Let's see this.


Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key:

Note that there is a space before the -n or the /ALL, but there is NOT a space after the - or / in the following commands.

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.

Microsoft MVP - User Desktop Experience
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
06-Feb-2010, 11:05 PM #3
Hey thanks for the reply. BTW here's the result


C:\Documents and Settings\Administrator>nbtstat -n
Failed to access NetBT driver -- NetBT may not be loaded

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : sx64pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Attansic L1 Gigabit Ethernet 10/100/1000B
ase-T Adapter
Physical Address. . . . . . . . . : 00-1A-92-39-ED-EF
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 202.78.96.80
202.78.97.41
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Administrator>
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
07-Feb-2010, 01:22 PM #4
What do you see if you open Device Manager, Advanced tab, and Speed/duplex settings? It should be set to Auto.
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
07-Feb-2010, 02:54 PM #5
Are you talking about Ethernet settings? Well my ethernet utility automatically sets. I forgot to tell you, but sometimes the network speed is 100Mbps and when I get disconnected from the internet, and when it reconnects, thats when 10Mbps appear. And when I try to repair the connection using the repair button on the support tab on the local area connection status, thats when clearing NETBT fails. I didn't made any registry editing before this happened so I guess the problem is not in the registry.
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
07-Feb-2010, 03:54 PM #6
Well, first off, you don't appear to have NETBIOS over TCP/IP loaded.

Enable NETBIOS over TCP/IP for 2K/XP
  1. Right click Network Places (Network Neighborhood for W98).
  2. Select Properties
  3. Right click your Internet Connection (ex. Local Area Connection)
  4. Select Properties
  5. Make sure Client for Microsoft Networks, and File and Print Sharing for Microsoft Networks are SELECTED.
    • Highlight Internet Protocol (TCP/IP)
    • Click Properties
    • Click Advanced
    • Select the WINS Tab Above
    • Make sure Enable NetBIOS over TCP/IP is SELECTED
  6. Click OK and Close Network Connections Window.



Next, the network speed toggling between 10mbit and 100mbit sounds like a bad cable or bad port on one of the ends. Try a new cable and a different port on the router first.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.

Microsoft MVP - User Desktop Experience
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
07-Feb-2010, 05:52 PM #7
Hmmm... NetBIOS over TCP/IP is already enabled.
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
07-Feb-2010, 05:59 PM #8
Well, it's not working.



Check that all your network services are Started:
  • COM+ Event System (for WZC issues)
  • Computer Browser
  • DHCP Client
  • DNS Client
  • Network Connections
  • Network Location Awareness
  • Remote Procedure Call (RPC)
  • Server
  • TCP/IP Netbios helper
  • Wireless Zero Configuration (XP wireless configurations only)
  • WLAN AutoConfig (Vista wireless configurations only)
  • Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
__________________
Remember: Data you don't have at least two copies of is data you don't care about.

Microsoft MVP - User Desktop Experience
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
07-Feb-2010, 06:10 PM #9
I'll check it out tommorow I'm kinda sleepy already. Anyway, thank you john! I'll just post it here if it worked out.
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
08-Feb-2010, 08:19 AM #10
Problem solved! TCP/IP Netbios helper was disabled at start-up.When I created a new hardware profile I must have disabled it. Many thanks John!
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
08-Feb-2010, 09:47 AM #11
Glad we could assist.


You can mark your own threads solved using the button at the top of the first page of the thread in the upper left corner.©
xtian900's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Feb 2010
Experience: Intermediate
09-Feb-2010, 08:42 AM #12
I'm loving this site already
JohnWill's Avatar
Computer Specs
Distinguished Member with 110,212 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
Experience: Advanced age & experience
09-Feb-2010, 09:36 AM #13
Quote:
Originally Posted by xtian900 View Post
I'm loving this site already
That's what we like to hear.
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 12:04 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.