[lusimon]

Hopefully someone can lead me in the right direction. My desktop PC will not connect to the internet but both of my laptops will. I'm sure this may be an easy fix for you, but for me, well, I'm not computer savvy................

[valis]

what is the configuration from the wall? Is there a router or a switch involved? What type of connection are you using, dialup or broadband? Or wireless?

Has this destkop ever connected to the internet before?

In short, we need more info.

[lusimon]

I have a bellsouth motorola modem and a linksys router connected to the desktop.

[valis]

has the desktop ever reached the internet?

what is the exact make and model of the linksys router?

[lusimon]

Yes, the desktop connected the other day. The Linksys is a wireless-G broadband router, model # WRT54GS.

[valis]

do you have a cable modem or some such in the mix as well? If so, try to connect the desktop directly to the cable modem and see if you can get out that way.

Also, from the desktop, if you could perform the following:

click start > run > cmd > type ipconfig /all > right click in the dos box > click 'select all' > hit enter > come back here and paste the results please.

thanks,


v

[lusimon]

Ok, tried connecting modem directly, didn't work.................Now for the stupid question, how do I paste from my desktop to this laptop

[DoubleHelix]

Save the information to a text file on a flash drive. Then put the flash drive in the other computer, open it, and copy and paste the info here.

[lusimon]

Thought I could do that but it doesn't give me that option. When I right click the options I get are: Mark, Paste, Select All, Scroll, Find.

[valis]

start > run > notebook > paste > save to desktop > save to thumbdrive.

[lusimon]

I apologize for being so ignorant here, but can you please be a little more specific on how I can save this to my jump drive please I've right clicked and select all - now what

[valis]

click start > run > type in notepad > enter > right click > paste > file > save as > this will bring up a dialog box, on the left you will see icons, click on the desktop icon > on the bottom of the dialog box it will be labeled '*.txt > replace the * with ipconfig and click on 'save.

no worries.

[lusimon]

Thanks so much... One question, is it safe to paste the results here, I mean with all my computer info?

[JohnWill]

Originally Posted by lusimon

Thanks so much... One question, is it safe to paste the results here, I mean with all my computer info?

Nothing in your IPCONFIG is worth anything to someone trying to hack you.

I suggest enabling DHCP on the connections. With that wireless configuration, it would not be possible to ever get an Internet connection.


Select Start > Settings > Network Connections.

• Double-click the Connection icon of the connection you wish to modify to open the Connection Status window.
• Click the Properties button to open the Connection Properties window.
• Click to highlight Internet Protocol (TCP/IP).
• Click the Properties button to open the Internet Protocol (TCP/IP) Properties window.
• TCP/IP Properties window, IP Address tab
• Select Obtain an IP address automatically.
• Select Obtain DNS server address automatically.
• Click OK to return to the Local Area Connection Properties window.
• Click OK to return to the Network Connections window.

[lusimon]

Thanks, I will try that and check back with you guys tomorrow evening. Thanks so much for all your help and hopefully this will work. Just hoping I don't have to call my ISP......