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laptop not connecting after system recovery

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TerryNet's Avatar
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Location: Ottawa, IL
Experience: Intermediate to Advanced
08-Feb-2010, 05:44 PM #16
When you turn on or restart the PC tap the F8 key until you get the boot menu that includes that option. If Windows begins to load you missed it and have to try again.
sewnsew's Avatar
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Join Date: Feb 2010
08-Feb-2010, 05:55 PM #17
Ok I got it figured out. This is my ipconfig/all for it

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : gillman-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-24-D2-3B-63-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fcac:c460:e47d:2ed9%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.46.217(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-33-AC-CA-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e11b:890d:2dd7:b0b0%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.176.176(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C2855BE1-397D-4868-A2A8-74543FB04
624}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C2855BE1-397D-4868-A2A8-74543FB04
624}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
TerryNet's Avatar
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08-Feb-2010, 07:54 PM #18
We're running out of possibilities here.

Using Safe Mode with Networking gets almost all the software out of the way and begins pointing the finger at a hardware problem. Highly unlikely, though, that both adapters failed at the same time.

Theoretically the Dhcp server on the router could be disabled. Certainly not likely, but please double check using the other computer. If you do an ipconfig /all on that and see "DHCP Enabled. . . . . . . . . . . : Yes" and a good IP configuration you know it's OK. Or, login to the router and actually check it.

If the Recovery included a non-Windows firewall (usually Norton or McAfee) that may be the culprit here; it needs to be configured or uninstalled.
JohnWill's Avatar
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Location: South Eastern PA, USA
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08-Feb-2010, 08:51 PM #19
Check that all your network services are Started:
  • COM+ Event System (for WZC issues)
  • Computer Browser
  • DHCP Client
  • DNS Client
  • Network Connections
  • Network Location Awareness
  • Remote Procedure Call (RPC)
  • Server
  • TCP/IP Netbios helper
  • Wireless Zero Configuration (XP wireless configurations only)
  • WLAN AutoConfig (Vista wireless configurations only)
  • Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
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sewnsew's Avatar
Junior Member with 12 posts.
 
Join Date: Feb 2010
08-Feb-2010, 11:18 PM #20
I checked the firewall settings and right now they are all turned off.

I also checked to make sure the list you had were all running and they are.

I'm really not sure what happened to it. Do we have any other options?
sewnsew's Avatar
Junior Member with 12 posts.
 
Join Date: Feb 2010
08-Feb-2010, 11:23 PM #21
Oh and I did an ipconfig/all on the desktop(the one I'm online with now) and this is what came up

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>icpconfig/all
'icpconfig' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : YOUR-0D330DFBAF
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Gillman

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Gillman
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-11-11-99-6A-CC
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Monday, February 08, 2010 9:28:20 PM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM


C:\Documents and Settings\Owner>


Could the problem be with the ip routing enabled part?
JohnWill's Avatar
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09-Feb-2010, 09:51 AM #22
Was that last IPCONFIG in safe mode?
TerryNet's Avatar
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09-Feb-2010, 10:56 AM #23
Note that the last ipconfig was for the working (different) PC.

Quote:
I checked the firewall settings and right now they are all turned off.
What firewall? Please be aware that "turned off" is not the same as

Quote:
... it needs to be configured or uninstalled.
sewnsew's Avatar
Junior Member with 12 posts.
 
Join Date: Feb 2010
09-Feb-2010, 11:16 AM #24
The only firewall on the computer appears to be windows firewall and that one is turned off right now.
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