[Benny Bumble]

Hi, Does anyone have familiarity with a Netgear DGN2000 wireless N ASDL2 + modem? Here's my minor frustration.If I turn on the router & let it do it's thing & connect to the internet, then turn on my Dell laptop 1520 with it's 1505 Draft 802.11N adapter, it connects wirelessly,no problem. But if the laptop goes into standby, connection is lost & no way can I get it back.Whenever I try using the utility of the laptop, it thinks the router is asking for WEP security which won't work because it's set for wpa-psk. I say no way, but I mean normally. If I plug in the ethernet cable, access the router, check the wireless settings (no changes made) & log out, it connects wirelessly & I can remove the ethernet cable no problem.It's like the router has a setting somewhere that needs to be set. Anyone with ideas or have a similar problem with this model router?
My desktop is connected via ethernet & I never have any difficulty with it.Both units are running Xp.
Ben

[JohnWill]

This is typically a driver issue with the laptop. You need to first turn off any power saving features of the wireless adapter in Device Manager, if that doesn't do it, check Dell for an updated driver.

[warrior19]

Everything Johnwill is saying but also:

The DELL is Draft wireless N standard which might not be fully compatible with Netgear DGN2000 version of 802.11N

I setup one of these shiny new Netgear's for a neighbour and he was using Belkin N USB adapters with a DGN2000 router. In the end 2 things just would not work:

1. 5 Ghz !! We could not get a stable connection on 802.11N set to 5 Ghz! So 2.4Ghz worked.

2. 802.11N on its own would not connect to all devices in his house. So Mixed Mode, 802.11G/B/N worked.

Also be sure to pick 'SAVE' config option in the router as the 'APPLY' button on some screens did not have the same effect for some weird reason.

[Benny Bumble]

Thanks for the reply Warrior, I appreciate that. I'm pretty sure that my driver is the latest one from Dell, I just cant remember what the version is at the moment. I think I tried the "save" feature once but can't remember the results. One bit of info which may be relevant. I routinely shut off power to the router, laptop, & desktop (if I've turned it on) overnight. Then if I turn on the laptop (wireless) first followed by the desktop(ethernet),the next morning, all is well. However not so the other way around (desktop first, laptop later). Like I mentioned, if the laptop also goes into standby mode at any time, when I bring it back out, the wireless is diconnected, & the "utility" thinks the security is "open" & it needs a WEP password!! Weird!!
Thanks again, Ben
..

[JohnWill]

Turning off the router sometimes confuses things on the network, it's best to allow the router to run all the time.

[warrior19]

Hi Ben,

As JohnWill suggested it looks more like a driver/issue with the DELL wireless N card.....

SCRUBBED AS WRONG CARD....Rest still relevant.


You have download the latest driver but please double check this is the same one I can see on dell below:

http://support.dell.com/support/down...&fileid=259101

Try rebooting the laptop and boot into Safe Mode with Networking (press F8 when Laptop starts).
Uninstall the old drivers.
Control Panel......Add New Hardware.
Install new device/driver.
Reboot into normal mode.

View Available Networks and on the left hand side click Choose order of preferred networks. In the next screen delete all stored wireless profiles.
Then again View Available Networks and connect to you local wireless. You will need to enter the wireless security key again.

See if uninstall/reinstall drivers and deleting stored wireless profiles as just described above makes it more stable?

[Benny Bumble]

Hi Warrior,
I checked the driver & it's the correct one. I was going to add a screen shot displaying that but didn't have the corect format.Finally figured out how to get the proper format.
I hope it shows up as an attachment.
New info: Turned off laptop, left router on, turned laptop back on after ~2hours, can "see" network with the "utility"but it's "not available" & if I try to access it, it's looking for the WEP again. I am using the ethernet cable & accessed the routers wireless settings, made no changes, cliked "save" instead of "apply" & still no wireless connect. I presume it'll work if I shut down the router & turn it back on.
cheers, Ben

[TerryNet]

Driver date of 3/21/2008. I didn't do any checking to verify that warrior19 linked to the wireless driver for your computer, but assuming that he has I see a discrepancy in the date. Dell released that driver 8/26/2008. Maybe it's a false alarm, but if it were me I'd use the Service Tag on Dell's site to find the correct driver, download and install it.

[warrior19]

I can see from the screenshot you are using a Wireless utility (the 4 blue bars bottom right) instead of the default Wireless Zero Configuration (WZC) that comes in Windows XP.

Can you try disabling the 4 blue bar/other utility....or picking an option similiar to the following: 'Let Windows Manage Wireless Network'.

Then you use the utility next to the blue bars (mini PC with red cross and 3 semi circles) and view available networks via this tool. Then follow the advice above about clearing out any old profiles and reconnect/enter network key.

See if that improves things?

[warrior19]

http://support.us.dell.com/support/d...&fileid=202138

Also this Dell update is recommended and might improve things.

[Benny Bumble]

OK guy's (Terry,John,Warrior),
I need your help! I did as Terry suggested & used the service tag Dell support & downloaded the latest driver (dated 9/2/2008) for the minicard (~96Mb) & it replaced the earlier file in "my documents". Then when I used "device manager" to "update driver" & tried to "let me choose" and browsed to the "my documents" folder, the file doesn't appear although I'm sure it's there because when I go to "start">my documents it is! What am I doing wrong?
Thanks, Ben

[TerryNet]

Usually Dell drivers are self extracting and self installing executable files with a name like Rnnnnnn.exe (where nnnnnn is some number, not necessarily 6 digits long). Go to where ever you saved it and double click on it to execute. After it runs you should be able to check in Device Manager to see the new driver details.

[Benny Bumble]

Hi Terry,
I'm bafled,perplexed & frustrated. Here's what the situation is. The laptop is still acting what I would call "normally", sort of, that is if I turn the router on & then the laptop, it connects fine. I've also changed the power options so that when I''m running AC it never goes into standby or hibernate.Then when I'm away for periods at a time it stays connected OK.

As you said, the file in this case happens to be R189136. It happens to be a Zip file, but I didn't realize that. Anyway What I did was use the service tag & downloaded the latest version which is dated 9/2/2009 & replaced the saved one that was in "my Documents" & then double cliked it as you suggested, which unzip it & went thru the process of the installshield "wizard", which caused the connection to drop somewhere in it, BUTTTT after all was said & done I checked the driver in "device manager" & it still lists it at the date of 3/21/2008, not the updated version!
What did I do wrong? Should I delete the earlier version file first? What do you suggest?Thanks for all your help by the way.
Ben

[TerryNet]

Not sure you did anything wrong. "double cliked it as you suggested, which unzip it" just opens the .zip; you then should extract all files. That results in another folder with the extracted file(s); and you then double click the .exe to execute it. If you just ran the .exe in the .zip (w/o extracting) that may work or may give a problem.

Some people advise to use Device Manager to uninstall the existing driver first; I've never had to, but suggest you do so to see it that helps.