[the.diddler]

Hello all,

I have a Belkin N150 Enhanced Wireless Router, my internet is dynamic cable modem, and I have two computers; one running XP and the other Windows 7.

On initial plug in, it was working. It was plugged motorola cable modem/belkin/windows 7 comp. I did the IPCONFIG, I ran the Setup Assistant, and I guess I entered the wrong information because the internet stopped working. So I had another go at it, and still wouldn't work. Third time, Setup Assistant tells me that it cannot detect the connection between the computer and router. It tells me to make sure everything is plugged. I haven't touched a bloody thing. All lights are green on router.

I tried to access the settings through 192.168.2.1 and other consecutive numbers, to see if I can reset to factory settings. My browser tells me I got nothing! I've tried on Chrome, IE, and Firefox. I've done the hard reset, lights go off and then back on green - one by one. Nothing.

I've googled the crap out of this issue (and browsed through this forum), and I'm almost down to return it. I have contacted Belkin through their tech support email, and haven't heard a response.

I connected it to my XP comp (which is not connected to the internet, because at this point my concern is accessing the router settings) and IPCONFIG says;

Connection specific suffix ; Belkin
IP Address: 192.168.2.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1

I've tried to access 192.168.2.2 and it's consecutive numbers but I still get nothing. I ran the cd with the Setup Assistant and it still tells me to check if the router is correctly connected to the computer, and it is!

I'm taking any suggestions, because at this point I'm standing here in my jammies going mad. I'm hoping that I didn't pay for a plastic door stopper.

Thanks,
Rose

[JohnWill]

You need to use 192.168.2.1 in the address bar of IE to access the router's setup if that is your current IPCONFIG.

[the.diddler]

Thanks for the prompt reply, I've tried that and nothing. Belkin just got back to me about a different reset method. I'll update soon as I test.

[the.diddler]

Hi all,

THIS WORKED. I was able to reset to factory settings. When I reset I was not holding it long enough. I would just press reset, watch lights go off then on. The internet now works with cable modem/router/win7 comp.

Now to configure security settings.

Thank you for contacting Belkin Technical Support.

We understand that you are unable to connect to the router and the internet. We apologize for the inconvenience caused. We shall certainly help you with the problem.

You may follow a manual method of configuring the router using the following steps.

1) Please follow the reset steps given below:

1. Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
2. Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
3. After 15 seconds continue to hold the reset and unplug the power cord from the router.
4. Continue to hold the reset with the power unplugged for another 15 seconds.
5. After 15 seconds continue to hold the reset and plug the power cord back to the router.
6. Continue to hold the reset for another 15 seconds after plugging the power to the router and then release it.
7. Unplug the router from the power for 30 seconds and then plug the power cable back to the router.

2) Please follow the steps given below for reconfiguring the router:

1. Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
2. Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
3. Click on "Connection Type" in the left hand column under "Internet WAN" heading.
4. By default, the password is blank.

If the connection type is Dynamic (cable):

1. Choose "Dynamic" and then click on "Next".
2. Type in your “Host Name”, if you’re Internet Service Provider has provided it. Else, leave it blank.
3. Click on "Change WAN MAC Address".
4. Click on the button "Clone".
5. Click on "Apply Changes".

If the connection type is PPPOE (DSL):

1. Choose "PPPOE" and click on "Next".
2. Enter the user name and password given by your Internet Service Provider.
3. Click "Apply Changes".
4. Click on the "Home" link at the top of the screen.

If the connection is Static:

1. Choose "Static" and click on "Next".
2. Enter the "IP Address", "Subnet Mask" and "ISP Gateway Address". Click "Apply Changes".
3. It would ask for the "Primary DNS" and "Secondary DNS" information. Enter the required details and click "Apply Changes".

Internet Status should show "Connected" on the top right hand corner of the webpage, if not please unplug the power cable from the router and unplug the power from the modem, leave these both units unplugged for 1 minute, plug the power to the modem first and wait for the modem to get ready, then plug the power to the router.

Note: All the required information would be provided by your ISP.

Should you have any further questions, please take a moment to review our Knowledge Base at http://belkin.com/support or let us know.