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Laptop won't connect to wireless


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scarletbegonias's Avatar
scarletbegonias scarletbegonias is offline
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07-Mar-2010, 06:20 PM #1
Laptop won't connect to wireless
Basically whenever I try to connect to the network that has been set up for my household a screen will appear saying that it cannot connect. The connection is strong and the wireless works for other laptops. When I click Diagnose, it says that "Windows did not receive any response from the wireless router or access point." I've tried resetting the router or doing that whole thing where you enter 192.168.1.1 on the computer that is directly connected to the router but that still didnt seem to work. Any ideas??
TerryNet's Avatar
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07-Mar-2010, 09:37 PM #2
Disable encryption and MAC Address filtering on the router and try to connect. Assuming success you can probably re-enable encryption and reconnect. If not successful please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
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scarletbegonias scarletbegonias is offline
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07-Mar-2010, 10:01 PM #3
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Dell Customer>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : DellCustomer-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : guilford.edu
Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 00-21-70-A6-9F-B1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1510 Wireless-N WLAN Mini-C
ard
Physical Address. . . . . . . . . : 00-1F-E1-C6-CC-8B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.guilford.edu
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4FF1822A-6585-4DAE-8781-C02A4B6AF
50C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Dell Customer>
TerryNet's Avatar
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07-Mar-2010, 10:09 PM #4
Do the following repairs, and if still no go please try to connect by ethernet and show an ipconfig /all.

(From a JohnWill post)

TCP/IP stack repair options for use with Vista or 7.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
scarletbegonias's Avatar
scarletbegonias scarletbegonias is offline
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07-Mar-2010, 10:13 PM #5
it says that the requested operation requires elevation. I have no idea what that means
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annkimbrly annkimbrly is offline
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07-Mar-2010, 10:16 PM #6
elevation
Just means you need to sign in as administrator to make this sort of change.
You can go to start, all programs, accessories, and right click on command prompt- choose run as administrator
then retry
TerryNet's Avatar
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07-Mar-2010, 10:17 PM #7
It probably means that you did not

Quote:
Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.
scarletbegonias's Avatar
scarletbegonias scarletbegonias is offline
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07-Mar-2010, 10:25 PM #8
I restarted my computer and attempted to connect again but it still says that it couldn't receive a response from the router.
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networking, vista, wireless

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