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wireless network detected but wont connect


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abegs51's Avatar
abegs51 abegs51 is offline
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Join Date: May 2010
Experience: Intermediate
03-May-2010, 09:04 PM #1
wireless network detected but wont connect
I just switched ISPs from verizon fios to comcast xfinity. After comcast setup the modem i connected my router to it and it seemed like everything was working fine, my laptop is able to connect to the wireless as is my xbox. The problem is my parents computer will not connect to the network. The network shows up in the network list and when i click connect and type in the password it tries to connect but than it fails to connect. when i try to repair the connection i get the message " windows could not finish repairing the problem because the following action cannot be completed: connecting to the wireless network"

any ideas are appreciated, thanks in advance
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TuringEnigma TuringEnigma is offline
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Join Date: Apr 2010
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Experience: Advanced
04-May-2010, 12:33 AM #2
Are you suggesting...
1) the modem was changed
2) the router is the wireless hub and was not changed
3) a computer which previously connected to the network no longer connects
Would be surprising if the wireless hub was not changed and the workstation was not changed. You can see the wireless network so it's not the little switch that turns of the wireless card. The other likely culprit that either the password or the encryption type got changed while trying to fix this.
You could try going the the start menu, selecting "run" then typing "eventvwr" and see if there are any messages in the "system log" which give you a clue.
etaf's Avatar
etaf   (Wayne) etaf is online now
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Location: Surrey, UK
04-May-2010, 03:57 AM #3
What type of wireless security have you added to the router - is this the same as before ? Some device may not work with WPA2
Try taking the wireless security off the router and see if you can connect
Also a firewall may be blocking - disable the firewall

For a working machine post a ipconfig /all and then also post an ipconfig /all for the faulty machine
plus the other points below - Including removing the wireless profiles


------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
{Ping Tests}

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------

{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
------------------------------------------------------------------------
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Then run the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
Wireless Profiles
http://mgmcc.forumotion.net/networki...ofile-t109.htm
- Vista/Windows7:

http://www.tp-link.com/support/showfaq.asp?id=214
- delete the wireless profiles
Start> control Panel> classic view> network and sharing center> manage wireless networks

Delete the profiles
you will then have to enter the wireless security key for any networks you connect to
--

Wireless Profiles
http://mgmcc.forumotion.net/networki...ofile-t109.htm
- XP

http://www.tp-link.com/support/showfaq.asp?id=186
- delete the preferred networks
start> control panel> network connections> right click on the wireless connection> listed wireless networks tab in the preferred network list click on each one and - remove button

you will then have to enter the wireless security key for any networks you connect to
------------------------------------------------------------------------
__________________
Wayne
Please let us know what the final solution was to any problem posted
blakcshadow's Avatar
blakcshadow blakcshadow is offline
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Member with 458 posts.
 
Join Date: Nov 2008
Location: California
Experience: Advanced
04-May-2010, 02:14 PM #4
is the encyption type supported by the card attempting to connect?
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