[EmmaOG]

Hi
Have a sony vaio with windows 7
Ever since i bought it have connectivity problems, now theres no limited connectivity constantly.
I tried updating the atheros driver to no avail.
My other XP laptop connects fine.
Ipconfig/all is only giving me the first five lines unless there is something im doing wrong?
Any suggestions???
Thanks.

[pedroguy]

Wired or wireless ?
Make and models of modem and router ?
Give me this:
From a Johnwill post on the Networking Forum


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

NOTE:THERE IS A SPACE BETWEEN G and the /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[EmmaOG]

Wireless
Sorry i dont have access to the modem its in my housemates locked room, will try to get it the next day.

erm
this is all that comes up for ipconfig /all:



C:\Users\Sony>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sony-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


C:\Users\Sony>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


>>>what am i doing wrong?>

[JohnWill]

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

It would be best if you could post a screen shot of Device Manager with the Network adapters and Other devices sections expanded.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

[EmmaOG]

Hey yea there is an exclamation mark beside the Teredo Tunneling Pseudo-Interface on the laptop!!! When i click into it the device status says the device cannot start (Code 10) I clicked up update driver but this didnt help i think, it still says it cannot start!

[EmmaOG]

Sorry the pics so small, if you click on it it should enlarge

[JohnWill]

I'd consider uninstalling both of the network adapters and then restarting the machine to let them install again and see if that sorts it out.

[EmmaOG]

Just did that, the Atheros driver came up again on restart but the Teredo driver disappeared. :/ . Still limited connectivity. Any ideas??!!

[JohnWill]

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[EmmaOG]

Dude this is still the same as posted above...

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Sony>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Sony-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

C:\Users\Sony>