[Mario2010]

I have a problem with LAN and wireless connection.
My computer is HP ProBook 4520s, running WIN XP Pro SP3
At home it was working well, LAN and wireless, no
any problems, but when I came to my work place and try to connect to internet, no way, connected to router, but no internet access, same on both adapters, LAN and wireless.
I tried to troubleshoot but nothing happened.
More computers are connected to that network, one running vista others XP and
all of them have no any problems, just me.
Last day I went to one other office with laptop and connected without any problems, cam back here, nothing again.
Anybody coming here can connect without any problems, but not me.
I need a help, please!

Mario

[JohnWill]

How about a description of the whole environment.

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• Have you tried to do a system restore to before the problem occurred?
• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless connection issues, have you removed all the stored wireless network profiles and then searched for the network?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[Mario2010]

Originally Posted by JohnWill

How about a description of the whole environment.

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• Have you tried to do a system restore to before the problem occurred?
• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• For wireless connection issues, have you removed all the stored wireless network profiles and then searched for the network?
• For wireless laptops, have you made SURE the wireless switch is on?
• For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 74.125.45.100

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

Make HP, model 4520s, notebook
ISP is some local here in Kazakhstan, do not know the name
About routers:
Wire coming from antenna to D-Link DVG-5121SP
Then goes to D-Link DES-1024D
Wireless is also D-Link DWL-2100AP
I tried wired and wireless connection, all the same, no internet
If I make IP address automatic, computer can not find good one.
If I make IP manually, says connected but still not internet access (This happens with LAN and Wireless)
I use XP Pro with SP3
Usually using Firefox browser
Because of all of this problems I removed windows 7 which I had installed and now running XP (what an idiot I was to do it) because I was thinking that win 7 could be a problem, but now same with XP.
Other guys have no any problems, LAN or wireless working good on all other computers, same as on mine on same other place but here.

Here are results from my machine:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

D:\Documents and Settings\Miki>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

D:\Documents and Settings\Miki>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


D:\Documents and Settings\Miki>NBTSTAT - n

Displays protocol statistics and current TCP/IP connections using NBT
(NetBIOS over TCP/IP).

NBTSTAT [ [-a RemoteName] [-A IP address] [-c] [-n]
[-r] [-R] [-RR] [-s] [-S] [interval] ]

-a (adapter status) Lists the remote machine's name table given its name
-A (Adapter status) Lists the remote machine's name table given its
IP address.
-c (cache) Lists NBT's cache of remote [machine] names and their IP
addresses
-n (names) Lists local NetBIOS names.
-r (resolved) Lists names resolved by broadcast and via WINS
-R (Reload) Purges and reloads the remote cache name table
-S (Sessions) Lists sessions table with the destination IP addresses
-s (sessions) Lists sessions table converting destination IP
addresses to computer NETBIOS names.
-RR (ReleaseRefresh) Sends Name Release packets to WINS and then, starts Refr
esh

RemoteName Remote host machine name.
IP address Dotted decimal representation of the IP address.
interval Redisplays selected statistics, pausing interval seconds
between each display. Press Ctrl+C to stop redisplaying
statistics.


D:\Documents and Settings\Miki>ipiconfig /all
'ipiconfig' is not recognized as an internal or external command,
operable program or batch file.

D:\Documents and Settings\Miki>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : miki-c83d6b5bb7
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adap
ter
Physical Address. . . . . . . . . : 70-F1-A1-4F-CC-15
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.231
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.8
DNS Servers . . . . . . . . . . . : 192.168.0.8

D:\Documents and Settings\Miki>

Thanks

[JohnWill]

How are all these devices wired together? Are you using the VoIP adapter as your router? Are there any computers on this network that are working properly? I'd like to see the IPCONFIG /ALL from a working computer connected here.

[Mario2010]

Originally Posted by JohnWill

How are all these devices wired together? Are you using the VoIP adapter as your router? Are there any computers on this network that are working properly? I'd like to see the IPCONFIG /ALL from a working computer connected here.

All other computers work fine, I told you already
Here is ipconfig from working one


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Remote User>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : John40
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dlink.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : dlink.com
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-19-21-19-F3-F1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.202
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.8
DHCP Server . . . . . . . . . . . : 192.168.0.8
DNS Servers . . . . . . . . . . . : 192.168.0.8
Lease Obtained. . . . . . . . . . : Wednesday, July 28, 2010 3:00:37 PM
Lease Expires . . . . . . . . . . : Thursday, July 29, 2010 3:00:37 PM

C:\Documents and Settings\Remote User>

[JohnWill]

How about configuring DHCP for the non-working computer and also trying it on the same wired connection as that working computer uses to see if wired connections to the computer work?


Select Start > Settings > Network Connections.

• Double-click the Connection icon of the connection you wish to modify to open the Connection Status window.
• Click the Properties button to open the Connection Properties window.
• Click to highlight Internet Protocol (TCP/IP).
• Click the Properties button to open the Internet Protocol (TCP/IP) Properties window.
• TCP/IP Properties window, IP Address tab
• Select Obtain an IP address automatically.
• Select Obtain DNS server address automatically.
• Click OK to return to the Local Area Connection Properties window.
• Click OK to return to the Network Connections window.