There's no such thing as a stupid question, but they're the easiest to answer.


Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Notebook WiFi Connection help!


Wallplug's Avatar
Wallplug Wallplug is offline
Junior Member with 2 posts.
Join Date: Oct 2010
14-Oct-2010, 06:39 AM #1
Smile Notebook WiFi Connection help!
Hello all,

I am new to this forum but think it's an excellent idea and will contribute where I can. I ordered a "Tevtec Mini Notebook" from ebay for my daughter. It's made in Japan, was shipped from the US to my sister's address in the UK, and I am trying to get it to work on a "Livebox" in France where I live!

It is supplied with Windows 6 software, usually used on mobiles. I think it is the networking settings I need to set correctly. It can see the live box, but when I click on "Connect" it goes through the following four stages:

Status: Not Connected
Signal Strength: No Signal

I click on connect then:

Status: Associating with Livebox BFDA/Failed to connect to Livebox BFDA
Signal Strength :Excellent

Status:Nor Connected
Signal Strength: Excellent

Status:Nor Connected
Signal Strength: No Signal

I have an opportunity to configure the following settings:





IEEE 802.1x Authentication:

Enable 802.1x authentication on this network (Tick Box)

and if I check the box, there is a choice of:

EAP Type:

EAP or

I bought this for my daughter and gave it to her last night but she is mighty disappointed that I can't get her onto her onto the net, so anyone that can help would be making a little girl very happy!

Many thanks in advance

JohnWill's Avatar
Computer Specs
Retired Moderator with 106,412 posts.
Join Date: Oct 2002
Location: South Eastern PA, USA
14-Oct-2010, 07:16 AM #2
Well, first off, remove 802.1x authentication! Unless you're connecting to a corporate wireless network with a RADIUS server, you'll never get that working.

Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework. For machines with no Internet connection, download this NET Framework 3.5 Full Package on another machine and transfer it with removable media to the problem machine.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Remember: Data you don't have at least two copies of is data you don't care about.
Wallplug's Avatar
Wallplug Wallplug is offline
Junior Member with 2 posts.
Join Date: Oct 2010
14-Oct-2010, 10:14 AM #3
Thanks for that,

I will give it a try and let you know what happens.

All the best
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

Similar Threads
Title Thread Starter Forum Replies Last Post
Solved: Odd problem with my WiFi connection morland Networking 6 06-Jun-2010 10:05 AM
Free wifi in my apy will connect but won't connect w/ internet shadteks Networking 1 08-Dec-2009 08:49 PM
my laptop doesnt get wifi connection from my router, only thru ethernet jhaenine Networking 2 07-Dec-2009 08:47 AM
wifi connection Martial33 Networking 0 19-Nov-2009 12:14 PM
wifi connection is missing. help pls... valmont Networking 7 24-Jun-2009 08:38 AM

You Are Using: Server ID
Trusted Website Back to the Top ↑