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My computer is telling my that my internet security key is wrong but it isn't!


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moonchildmouse's Avatar
moonchildmouse moonchildmouse is offline
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16-Oct-2010, 06:21 AM #1
My computer is telling my that my internet security key is wrong but it isn't!
I recently moved into a new flat and set up my internet, and it worked okay for the first week and then started disconnecting and reconnecting every so often. This week, it either connects and disconnects repeatedly or refuses to connect saying that my internet security key is wrong, despite the fact that I am certain that it is correct. It appears to be saved onto my computer incorrectly, as when I click diagnose and the box pops up to type the correct password in, it doesn't have enough characters. Is there a way to fix this problem?

Thanks in advance.
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etaf   (Wayne) etaf is offline
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Location: Surrey, UK
16-Oct-2010, 07:02 AM #2
try removing the wireless profiles

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Wireless Profiles
http://mgmcc.forumotion.net/networki...ofile-t109.htm
- Vista/Windows7:
http://www.tp-link.com/support/showfaq.asp?id=214
- delete the wireless profiles
Start> control Panel> classic view> network and sharing center> manage wireless networks

Delete the profiles
you will then have to enter the wireless security key for any networks you connect to
--

Wireless Profiles
http://mgmcc.forumotion.net/networki...ofile-t109.htm
- XP
http://www.tp-link.com/support/showfaq.asp?id=186
- delete the preferred networks
start> control panel> network connections> right click on the wireless connection> listed wireless networks tab in the preferred network list click on each one and - remove button

you will then have to enter the wireless security key for any networks you connect to
------------------------------------------------------------------------
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Wayne
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moonchildmouse's Avatar
moonchildmouse moonchildmouse is offline
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Join Date: Oct 2010
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16-Oct-2010, 07:40 AM #3
I have already done that. It doesn't seem to be helping at all.
etaf's Avatar
etaf   (Wayne) etaf is offline
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Moderator with 52,047 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
16-Oct-2010, 09:24 AM #4
i would log into the router and change the Key - see if that helps

what type of security do you have WEP, WPA, WPA2 ?

also look for an updated wireless driver
JohnWill's Avatar
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Retired Moderator with 106,412 posts.
 
Join Date: Oct 2002
Location: South Eastern PA, USA
16-Oct-2010, 11:35 AM #5
Try WPA, it's the most compatible with most configurations and still offers good security.
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