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Acer Aspire R1600 NOt Connecting to the Internet via WLAN


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carlbe carlbe is offline
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Join Date: Nov 2010
Experience: Intermediate
01-Nov-2010, 09:37 AM #1
Smile Acer Aspire R1600 NOt Connecting to the Internet via WLAN
Hello, I have an Acer Aspire R1600 desktop, OS XP Home. The specifications says LAN: Gigabit Ethernet, Wake-on-LAN ready WLAN1,2: 802.11 b/g/Draft-N, but it does not connect to the internet wireless. I went to the control panel and tried to confirgure it but it is not working. Can someone help me, please?/.

Thank you

Carlos
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etaf   (Wayne) etaf is online now
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Join Date: Oct 2003
Location: Surrey, UK
01-Nov-2010, 10:37 AM #2
can we see a few things - also make and model of the router
is anything connected to the wireless and working OK
is the wireless secure and when you connect asking for a passcode

otherwise if we could see the following information

------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_d...d_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
------------------------------------------------------------------------
{Device Manager}
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
------------------------------------------------------------------------
__________________
Wayne
Please let us know what the final solution was to any problem posted
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