There's no such thing as a stupid question, but they're the easiest to answer.


Networking Networking
Search Search
Search for:
Tech Support Guy > > >

Help with Dell Vostro 1510


rudloff2's Avatar
rudloff2 rudloff2 is offline
Computer Specs
Junior Member with 1 posts.
Join Date: Nov 2010
Experience: Computer Illiterate
07-Nov-2010, 10:25 PM #1
Help with Dell Vostro 1510
ok would someone please help me, i have a dell Vostro 1510 laptop. Awhile back i downloaded antivirus thinking it would help my computer, come to find out, it destroyed it. After the Antivirus was downloaded, my computer crashed. I couldnt get it to stay on for longer than 2 minutes. Just now i got it to stay on, its been on for almost an hour. The problem is, i dont have a start menu or anything but my background from before. The internet is completely not working either. it is telling me i need to do stuff with my proxy settings? I need a HTTP: a Secure: a FTP: and a Socks: and also with these four things i need a Port for each of them. You must know i know nothing about computers. i really want to fix it though. could someone please help me if anyone knows what is going on with my laptop??? it would really be appreciated!
Thanks so much, Samantha Jo!
warrior19's Avatar
warrior19 warrior19 is offline
Senior Member with 984 posts.
Join Date: Oct 2009
Location: London, UK
Experience: Advanced
08-Nov-2010, 04:17 AM #2

Can you try booting into Safe Mode. To get into the Safe mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Options Menu". Use your arrow keys to move to "Safe Mode" and press your Enter key.

This will hopefully bootup into windows with the START menu available amongst other things.

Then I want you to try a Windows System Restore. You did not mention what operating system is running on the Dell laptop. Assuming it is Windows XP try the following:

To use System Restore to restore Windows XP to a previous state, follow these steps:
  1. Log on to Windows as an administrator.
  2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
    Collapse this imageExpand this image

  3. On the Welcome to System Restore page, click to select the Restore my computer to an earlier time option, and then click Next.
    Collapse this imageExpand this image

  4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.
    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
    Collapse this imageExpand this image

  5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
  6. Log on to the computer as an Administrator. Then click OK on the System Restore Restoration Complete page.
    Collapse this imageExpand this image
If you successfully restored your computer to a previous state, and the computer performs as expected, you are finished.

Pick a date before you installed the antivirus program?

If this does not work please tell us what is the name of the Antivirus program you installed? Waht operating system runs on the laptop...Windows XP, Windows Vista, Windows 7?

Let us know how you get on?
warrior19's Avatar
warrior19 warrior19 is offline
Senior Member with 984 posts.
Join Date: Oct 2009
Location: London, UK
Experience: Advanced
08-Nov-2010, 04:20 AM #3
P.S. You may not have to worry about being the Administrator. Just try System Restore with your normal login to the laptop!
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

antivirus, networking, proxy server

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

Similar Threads
Title Thread Starter Forum Replies Last Post
Solved: Dell Vostro 400 Help? EclecticHenchman Hardware 6 03-Nov-2010 04:12 PM
Problems with Dell vostro 1500 after upgrading to windows 7 fireice Windows 7 5 02-Jan-2010 11:33 AM
Dell Vostro 1500 with Windows XP Home khadijahkhan Windows XP 33 31-Jul-2009 08:49 AM
Dell Vostro 1700 HELP PLEASE Baker1017 Hardware 6 27-Jul-2009 03:21 PM
Power adapter for dell vostro 1400 theresaann Hardware 0 05-Apr-2009 05:11 PM

You Are Using: Server ID
Trusted Website Back to the Top ↑