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Cannot find ipv4


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TerSam's Avatar
TerSam TerSam is offline
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Junior Member with 1 posts.
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Join Date: Dec 2010
Experience: Computer Illiterate
07-Dec-2010, 10:15 PM #1
Unhappy Cannot find ipv4
I have tried everything to restore internet connectivity but to no avail. It appears that I have lost my internet protocol version 4 to a corrupt registry. I do not understand how it got off. How can i restore it?
etaf's Avatar
etaf   (Wayne) etaf is offline
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Moderator with 51,582 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
08-Dec-2010, 09:47 AM #2
What windows version do you have ?

Enable IPv4:

1. Hold the Windows key and type R, enter "ncpa.cpl" (without the quotes) and press Enter
2. Right click on each network connection and select "Properties"
3. Is the checkmark for the box next to "Internet Protocol Version 4 (TCP/IPv4) - ticked - if NOT tick it
4. Click OK to exit the dialog

NOTE: You should do this for each network connection.

if ipv4 was ticked
would you post the following information

------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results here
-> Start
-> (XP - enter the following in the RUN box)
cmd /k ipconfig /all
-> (Vista or Windows 7 - enter the following in the Search box)
cmd /k ipconfig /all

A black box will appear on the screen -
rightclick in the box
select all
enter
control key + C key - to copy

then reply here and
control key + V to paste
------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping {plus the number thats shown against the default gateway shown in above ipconfig /all}
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
__________________
Wayne
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