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Solved: !Wired internet connection problem


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TerryNet's Avatar
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07-Jan-2011, 05:49 PM #31
Wireless can be a whole 'nother set of problems, but I'd try it. There's nothing to lose, and if you don't get disconnects it would show that there is nothing wrong with your network and computer that we have overlooked.
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Jyces Jyces is offline
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08-Jan-2011, 12:05 AM #32
Quote:
Originally Posted by etaf View Post
to do a tcp/ip stack repair - without casing issues on the PC see the following


TCP/IP stack repair options for use with Vista/Windows 7.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Note: Type only the text in bold for the following commands.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

If you receive the message
[b]The requested operation requires elevation.[b]
The please open the command prompt as administrator - as requested above
Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.


Post back the results here
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

------------------------------------------------------------------------

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.

Post back the results here
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
Tried this method, but did not seem to fix the problem. Unfortunately, I disconnected a few hours after.

Last edited by Jyces; 08-Jan-2011 at 12:54 AM..
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etaf   (Wayne) etaf is offline
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08-Jan-2011, 06:50 AM #33
Quote:
I disconnected a few hours after.
was this using the wireless or lan as you said you would try wireless
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Couriant   (James) Couriant is offline Couriant is a Trusted Advisor with special permissions.
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08-Jan-2011, 08:49 AM #34
Quote:
Originally Posted by Jyces View Post
Connection Offline:

Ping 192.168.2.1

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.11: Destination host unreachable.
Reply from 192.168.2.11: Destination host unreachable.
Reply from 192.168.2.11: Destination host unreachable.
Reply from 192.168.2.11: Destination host unreachable.

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\User>

C:\Users\User>

Ping google.com

C:\Users\User>ping google.com
Ping request could not find host google.com. Please check the name and try again
.

Ping 209.183.226.152

C:\Users\User>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 192.168.2.11: Destination host unreachable.
Reply from 192.168.2.11: Destination host unreachable.
Reply from 192.168.2.11: Destination host unreachable.
Reply from 192.168.2.11: Destination host unreachable.

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\User>

Connection Online:

Ping 192.168.2.1

C:\Users\User>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time<1ms TTL=255
Reply from 192.168.2.1: bytes=32 time<1ms TTL=255
Reply from 192.168.2.1: bytes=32 time=3ms TTL=255
Reply from 192.168.2.1: bytes=32 time<1ms TTL=255

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 3ms, Average = 0ms

C:\Users\User>

Ping google.com

C:\Users\User>ping google.com

Pinging google.com [173.194.43.104] with 32 bytes of data:
Reply from 173.194.43.104: bytes=32 time=17ms TTL=54
Reply from 173.194.43.104: bytes=32 time=17ms TTL=54
Reply from 173.194.43.104: bytes=32 time=18ms TTL=54
Reply from 173.194.43.104: bytes=32 time=19ms TTL=54

Ping statistics for 173.194.43.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 19ms, Average = 17ms

C:\Users\User>

Ping 209.183.226.152

C:\Users\User>ping 209.183.226.152

Pinging 209.183.226.152 with 32 bytes of data:
Reply from 209.183.226.152: bytes=32 time=59ms TTL=48
Reply from 209.183.226.152: bytes=32 time=50ms TTL=48
Reply from 209.183.226.152: bytes=32 time=47ms TTL=48
Reply from 209.183.226.152: bytes=32 time=48ms TTL=48

Ping statistics for 209.183.226.152:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 59ms, Average = 51ms

C:\Users\User>
would be nice to make sure your gateway is still 192.168.2.1

If it is, then chances are your router/gateway is the cause.

But then I didn't read the whole two threads.
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Jyces Jyces is offline
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08-Jan-2011, 12:30 PM #35
Quote:
Originally Posted by etaf View Post
was this using the wireless or lan as you said you would try wireless
This was wired. Trying out wireless now.
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Jyces Jyces is offline
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15-Jan-2011, 03:50 PM #36
Problem solved!

After simply resetting my router, it fixed the issue. It has been one week, and I have constantly been using programs that would normally disconnect me (World of Warcraft, Divx player) and Iv'e yet to be disconnected. Thanks for all the help/advice given to me! Much appreciated.
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etaf   (Wayne) etaf is offline
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15-Jan-2011, 06:32 PM #37
thanks for letting us know
you can mark solved - button at top of page
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