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Solved: Wireless Network Adapter isn't working.


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Dazz Dazz is offline
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28-Dec-2010, 05:06 PM #1
Solved: Wireless Network Adapter isn't working.
Hi me again, I posted on here about 3 months ago after buying a new wireless network adapter that wasn't working and managed to sort it out. But now after getting a new motherboard etc and having to reinstall it, it's having the same problems it had before (Here's the old post - http://forums.techguy.org/networking...wont-find.html) I tried following the steps in the same way I did before and i've got to the point no where i've restarted my pc after doing the command prompts, but this time Xirrus didn't pick up my wireless adapter or any networks etc. I don't know what to do, can anyone help?

Dazz, x
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28-Dec-2010, 06:22 PM #2
Reading through it again, can someone just try and help me through this process from Stage #1? Maybe one of you can solve it in your own way or something. I dunno ... Just getting a little frustrated with this now :l
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28-Dec-2010, 06:25 PM #3
Yep:Me too.Starting over that is..
I would start with the info that ETAF requested from your old post in post #2..
Generally speaking ,this could be a network adapter driver issue.Go to your pc makers web site,download/install any more current drivers for you pc.
About the M/B.is the network hardware integrated ,or separate network hardware adapters.Thinking maybe a a M/B chipset comparability issue
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28-Dec-2010, 06:30 PM #4
I downloaded and installed the lastest drivers for it and according to Device manager > Wireless network adapter > properties, it says "this device is working properly" - even though it's quite clearly not working at all. :l

What do you mean by M/B ?
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28-Dec-2010, 07:14 PM #5
OK:M/B = Mother Board.
And,I do not think that any of us a glued to the Networking Forum just waiting for updates.At least I'm not.

What about the info requested?
Would be helpful that when me or anyone else picks up this thread again,meaningful data would be available to analyze.
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28-Dec-2010, 07:18 PM #6
Everything that was in my old post i've re-tried. I think my PC is fully up to date, incuding the drivers. And for the last part, I have no idea.

Last edited by Dazz; 29-Dec-2010 at 10:22 AM..
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28-Dec-2010, 07:24 PM #7
OK:Without the info requested by ETAF in the first thread,post #2,do not think that I will be able to make any suggestions to you.
But,here is the info that would be useful to see.
From a Johnwill post on the Networking Forum


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.



And:
Let’s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. should be enabled and working properly.
5. If error code,what is it ?

It would be best if you could post a screen shot of Device Manager with the Network adapters and Other devices sections expanded.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.



Good luck.
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28-Dec-2010, 07:31 PM #8
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Adam-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-25-22-51-6A-6F
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{715A61BE-2FAB-4A3C-AC17-13D03C2E0A30}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
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28-Dec-2010, 07:36 PM #9
Network Adapters: Realtek PCIe Family Controller
Realtek RTL8188SU Wireless LAN 802.11n USB 2.0 Network Adapter

No red x's no yellow ! or ?
It says this device is working properly. - Even though it isn't.
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28-Dec-2010, 07:41 PM #10
Screen prt of device manager ??
Let's do two things to eliminate some of the obvious things:



Check your Services are Started on all PCs:
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration (XP wireless configurations)
• WLAN AutoConfig (Vista wireless configurations)
• Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic
If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
__________________


And:
Stack repair for XP and Vista.
Courtesy of Johnwill of the Networking forum.

TCP/IP stack repair options for use with Windows Vista.

Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type type the following commands:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.


And you are sure that the wireless switch is on? Grenn light etc. is on.


Going to be out for a bit..Will check back then if no one else has updated
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28-Dec-2010, 07:52 PM #11
Okay i've done everything, just waiting for my pc to reboot, and yeah the light is on.
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28-Dec-2010, 07:54 PM #12
PC is rebooted, and it's still not working.
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29-Dec-2010, 09:33 AM #13
Just an update.

Everything with my wireless network adapter seems to be working but it wont find any wireless networks, my Realtek Wireless Utility is seeing my network adapter but Xirrus isn't. And my computer says it's working properly, but it isn't.
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29-Dec-2010, 11:07 AM #14
Well you have exactly the same problem as before and it appeared to just suddenly work for no reason at all

You do not have a wireless adapter listed in the ipconfig /all - but i suspect it is shown in device manager OK
See page 2 of your old post and the suggestions johnwill posted - follow those again

I suspect its a faulty USB wireless adapter
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Please let us know what the final solution was to any problem posted
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29-Dec-2010, 11:14 AM #15
There's no networks to remove etc so I can't really do anything he suggested :l
I've got a new wireless network adapter on order now anyway, "should" be here between tomorrow and next monday, i'll let you know if that one has any problems too. But for now I guess it just means I can't use my pc till it comes *Cry*

Last edited by Dazz; 29-Dec-2010 at 11:20 AM..
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