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My Internet DSL Keeps disconnecting! Possible DNS Server error


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etaf   (Wayne) etaf is online now
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27-Feb-2011, 08:57 AM #31
Quote:
Also, yes you are correct, my dsl plan says "up to" it's just that I didn't realize it would be that low. I thought when they say up to then i'll have 18 out of 24mbps and not 8 out of 24mbps. Also, I think they are lying when they say upload "up to 3mbps" because mines ALWAYS maxes out at less than 0.4mbps.
Discussions which you need to have with ISP
and if this was UK - I would be complaining and expect the same as you - but dont know your countries levels
Most ISP in UK now do a test before you sign-up and tell you approx what you will receive , or with the the ISPs i have dealt with for clients here
talktalk, BT, orange, O2

just as a further example - when i changed to talk talk - they said my connection would be 10Mb-12Mb approx
and thats what I hit between on lots of tests, testing each day for a beta test I'm running

Quote:
The yellow one is broken (the thing that makes it stick in I mean)
I have used a few cable like this and so long as you make sure they are in, I have used tape on one in past - then it may be OK
__________________
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Please let us know what the final solution was to any problem posted

Last edited by etaf; 27-Feb-2011 at 09:02 AM..
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etaf   (Wayne) etaf is online now
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27-Feb-2011, 09:00 AM #32
Quote:
Well, so far so good. If I have any more trouble I'll post it here. Thank you for all of your help, Etaf!
the configuration is
Modem to switch
Switch to two PC
1 PC with open DNS
1 PC with modem DNS - same IP as default gateway
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27-Feb-2011, 11:30 AM #33
Well, it still disconnects occasionally, but I noticed it disconnects the most often when Vuze is on. My ISP are the only ones in the entire region (or at least the village). Another ISP provider wanted to make wifi for all, but it didn't work out so they had to drop out. The people who gave us internet didn't even tell me anything about "BT" or whatever that is. Although, they didn't say that it would ever get to 24mbps let alone 18mbps. Also, why is it that I can download as fast as 1.4MB/s on things like ebooks and games, but when it comes to movies I max at about 90KB/s? My ISP probably set a limit to some of my bandwidth. So much for the "unlimited download" thing which they promised.
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27-Feb-2011, 11:32 AM #34
Ok, this is BS, It's disconnecting frequently again. I don't even have Vuze on anymore. The Download speed is 3.7mbps and upload is 0.2mbps. I'm so going over to my ISP tomorrow and telling them how it is.
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etaf   (Wayne) etaf is online now
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27-Feb-2011, 11:37 AM #35
Quote:
Ok, this is BS, It's disconnecting frequently again.
is this direct to modem/router or on switch ?
is it both PCs or just one
can we have more detail

i'm in UK so just quoting the situation here not in your country
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27-Feb-2011, 12:15 PM #36
I'm In Ukraine, atm. The Service here is crap as far as I can tell. Also, it's disconnecting both, either directly to modem or 5 port switch now. I just don't see a pattern. I mean I tried everything I could think of (except for reinstalling OS).
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27-Feb-2011, 12:17 PM #37
Another thing, whenever I restart my computer it goes back to default settings on my network connection.
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27-Feb-2011, 12:37 PM #38
I guess for now I'll just say it's because of the static in the phone lines. Once I talk to my ISP about it I'll know what it is.
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27-Feb-2011, 01:22 PM #39
if you would let us know - thanks
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27-Feb-2011, 01:53 PM #40
Here's a system scan and log from HijackThis v2.0.4:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:47:05 PM, on 2/27/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.orbitdownloader.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - D:\Orbitdownloader\orbitcth.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: IE 4.x-6.x BHO for Download Master - {9961627E-4059-41B4-8E0E-A7D6B3854ADF} - C:\PROGRA~1\DOWNLO~1\dmiehlp.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - D:\Orbitdownloader\GrabPro.dll
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [DnsSpeeder] D:\DNS Speeder\DnsSpeeder.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKCU\..\Run: [SRS Audio Sandbox] "C:\Program Files\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
O4 - HKCU\..\Run: [Download Master] C:\Program Files\Download Master\dmaster.exe -autorun
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [cdloader] "C:\Users\User\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [SpeedConnectStartUp] C:\Program Files\CBS Software\SpeedConnect Internet Accelerator\SpeedConnectStartUp.exe -run
O4 - HKCU\..\Run: [Google Update] "C:\Users\User\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: forteManager.lnk = ?
O4 - Global Startup: Orbit.lnk = ?
O8 - Extra context menu item: &Download by Orbit - res://D:\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://D:\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: &Отправить в OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: &Экспорт в Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Do&wnload selected by Orbit - res://D:\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://D:\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: Закачать ВСЕ при помощи Download Master - C:\Program Files\Download Master\dmieall.htm
O8 - Extra context menu item: Закачать при помощи Download Master - C:\Program Files\Download Master\dmie.htm
O8 - Extra context menu item: Передать на удаленную закачку DM - C:\Program Files\Download Master\remdown.htm
O9 - Extra button: Ioi?aaeou a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Ioi?aaeou a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: &Naycaiiua caiaoee OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Naycaiiua caiaoee OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files\Download Master\dmaster.exe
O9 - Extra 'Tools' menuitem: &Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files\Download Master\dmaster.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{5DB7C29F-02B5-435D-B7B0-850B5E6C86AC}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{5DB7C29F-02B5-435D-B7B0-850B5E6C86AC}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS3\Services\Tcpip\..\{5DB7C29F-02B5-435D-B7B0-850B5E6C86AC}: NameServer = 127.0.0.1
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe

--

Is anything wrong?
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etaf   (Wayne) etaf is online now
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27-Feb-2011, 02:00 PM #41
i'm not authorised to decode HJT Logs , malware forum, it may take 24-48 hours to get an answer as its a busy forum

As this is now such a LONG thread , i would suggest we close this thread and you start a new thread in the malware , virus forum and explain in one post the issues you have and also a copy of the HJT log
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27-Feb-2011, 02:14 PM #42
Alright, because now my internet connection is going haywire. Keeps turning off every few minutes and then on again. Well, thank you once again.
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etaf   (Wayne) etaf is online now
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27-Feb-2011, 02:16 PM #43
the fact that its on 2 pcs directly connected to the modem would appear to indicate a modem or ISP issue
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28-Feb-2011, 11:33 AM #44
Quote:
Originally Posted by etaf View Post
the fact that its on 2 pcs directly connected to the modem would appear to indicate a modem or ISP issue
Um, they aren't. As i've already said before that the computers are connected to a router (5 port switch) and in turn the modem is connected with the router as well. The Modem cable is connected to the DSL Filter which connects to the wall jack.
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28-Feb-2011, 11:38 AM #45
Well, that didn't go well. ISP promised to call me and let me know if the line is working properly, but they probably "forgot" to call just like they "forgot" to do everything else which they promised (like make sure that my mobile internet was unlimited and not 5GB a month". I dunno guys but I think that since they have no competition (they are the only ISP in the entire "village") they tend to not really put much effort into anything. Plus, there's only 1 guy who takes care of the connection (modem, installation, etc) which is total BS. There is no self-serving way here. I asked the guy to come over, but he said that he's busy and that he'll call. *Sigh* I wonder how they'd feel if they were in my situation. On top of that I tried calling the guy that takes care of everything, but he wouldn't pick up the phone. I get tired of having to walk about 3km just to ask him to call me back.


P.S My ISP (Ukrtelecom) is actually a major corporation in Ukraine. The one where I am located at is only a tiny part of a huge puzzle.

Last edited by SuperGuitarDude; 28-Feb-2011 at 01:08 PM..
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