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Internet connectivity IPv4 Internet - Ipv6 - Local


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charlieeeyore's Avatar
charlieeeyore charlieeeyore is offline
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Join Date: May 2011
Experience: Intermediate
21-May-2011, 09:50 AM #1
Internet connectivity IPv4 Internet - Ipv6 - Local
My laptop is not connecting to the internet, I know that it is not a router problem as my mine PC and Notebook are connecting with no issues.

I have removed all router devices as had an new once once it was last working.

I tried this morning to set it up again without success. I have compared to setting with my pc and have found the difference is with the IPV6 connectivity.

Pc
IPv4 - Internet
IPv6 - no internet access

Laptop
IPv4 - Internet
IPv6 - Local

I am sure that this is what coursing the problem, but have no idea how to solve it. I am running Vista on the laptop

Any help would be appreciated

Charlotte
pedroguy's Avatar
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Join Date: Jan 2001
Location: Avalon,Catalina Island,Ca.
Experience: Intermediate
21-May-2011, 10:02 AM #2
Welcome to TSG:
The laptop did have an internet connection at one time ?
May we see,from the laptop :
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)



In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
charlieeeyore's Avatar
charlieeeyore charlieeeyore is offline
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21-May-2011, 02:11 PM #3
results
yes I did have internet on it when I first had it,

results

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Charlotte>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187 Wireless 802.11g 54Mbps U
SB 2.0 Network Adapter #2
Physical Address. . . . . . . . . : 00-C0-A8-E9-47-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8d24:e44e:c3c9:d863%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 May 2011 20:05:50
Lease Expires . . . . . . . . . . : 22 May 2011 20:05:50
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-E0-B8-C6-AF-4E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{AE981036-D16D-460E-9472-99448F1CB
B37}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{D27ECAF8-505D-4297-A722-A02E33C9C
6C1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Charlotte>
TerryNet's Avatar
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Join Date: Mar 2005
Location: Ottawa, IL
21-May-2011, 04:30 PM #4
Is the problem that you are not getting an ethernet connection?

You have an apparently good wireless connection to the router. If you are having some problem with the wireless please show the results for these tests (in a command prompt window):

ping 192.168.0.6 (or whatever your current IPv4 address is)

ping 192.168.0.1

ping 8.8.8.8

ping yahoo.com
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charlieeeyore's Avatar
charlieeeyore charlieeeyore is offline
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22-May-2011, 12:59 PM #5
I am getting good wireless connection as the site map is showing that it is connected to the internet, but can not view any pages,
pedroguy's Avatar
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Member with 6,523 posts.
 
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Location: Avalon,Catalina Island,Ca.
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22-May-2011, 01:03 PM #6
May we see the pings that Terry requested ?
And xirrus output:
Wifi test exe. Hint from Johnwill

Download and run Xirrus Wi-Fi Inspecto from
www.xirrus.com/library/wifitools.php
on the problem machine. Post a screen shot of the main screen here.



To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button
to upload it here.

Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.

Full details are here http://library.techguy.org/wiki/TSG_...g_a_Screenshot
TerryNet's Avatar
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Moderator with 66,934 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
22-May-2011, 03:20 PM #7
Non-Windows firewall or security suite blocking your browser(s)?

These repairs could help ...

(From a JohnWill post)

TCP/IP stack repair options for use with Vista or 7.

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
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connectivity, internet, ipv6

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