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Ripped off by MP3Player.com


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chucksgirl's Avatar
Junior Member with 17 posts.
 
Join Date: Apr 2002
Location: new york
11-Nov-2003, 10:13 AM #1
Thumbs down Ripped off by MP3Playerstore.com
My son ordered a MP3 player from MP3player.com. He worked all summer to earn the money and used my debit card to pay for it.
It took about 5 weeks to get here. I kept trying to cancel the order because I paid for priority shipping. I could not get them to respond to me by email and they would not answer the phone.
The product finally came and it did not work. The power cord was missing the player didn't work etc. Despite the extremely complicated return policy, we completed the return to the letter in 8/03. I still cannot even get the "company" to respond to me or acknowledge they have the player back.
This is over $100.00 which is a lot of money for us. Is there any recourse or is shopping on the Internet really lawless territory?
I would appreciate any advise. and recommend you do not use this site!

Last edited by chucksgirl : 11-Nov-2003 04:42 PM.
Squashman's Avatar
Distinguished Member with 12,698 posts.
 
Join Date: Apr 2003
Location: 1265 Lombardi Ave
11-Nov-2003, 10:25 AM #2
Contact the Better Business Bureau. They have resolved many disputes for me.

You can go here to file a complaint online.

http://complaints.bbb.org/Welcome.asp
chucksgirl's Avatar
Junior Member with 17 posts.
 
Join Date: Apr 2002
Location: new york
11-Nov-2003, 11:24 AM #3
Thank you very much. I appreciate your time and response. I will check it out now.
hewee's Avatar
Distinguished Member with 51,852 posts.
 
Join Date: Oct 2001
Location: *Random People Pleaser***Sacramento
Experience: Having fun
11-Nov-2003, 02:24 PM #4
Here is a good site with lots of help.

http://www.shoppingspot.com/features/resolving.htm
chucksgirl's Avatar
Junior Member with 17 posts.
 
Join Date: Apr 2002
Location: new york
11-Nov-2003, 04:11 PM #5
Thank you very much. I will try it right away.
bassetman's Avatar
Computer Specs
Moderator with 47,093 posts.
 
Join Date: Jun 2001
Location: Great White North (WI)
Experience: Getting somewhere I hope
11-Nov-2003, 04:13 PM #6
Thanks for exposing a crooked business!
moebius's Avatar
Computer Specs
Senior Member with 1,765 posts.
 
Join Date: Oct 2003
Location: Dubai, UAE
Experience: sudo give me your money
15-Nov-2003, 07:21 AM #7
Re: Ripped off by MP3Playerstore.com
Quote:
Originally posted by chucksgirl:
My son ordered a MP3 player from MP3player.com. He worked all summer to earn the money and used my debit card to pay for it.
It took about 5 weeks to get here. I kept trying to cancel the order because I paid for priority shipping. I could not get them to respond to me by email and they would not answer the phone.
The product finally came and it did not work. The power cord was missing the player didn't work etc. Despite the extremely complicated return policy, we completed the return to the letter in 8/03. I still cannot even get the "company" to respond to me or acknowledge they have the player back.
This is over $100.00 which is a lot of money for us. Is there any recourse or is shopping on the Internet really lawless territory?
I would appreciate any advise. and recommend you do not use this site!
i quite well understand. 100 bux is a lot of money.
i myself have used this website in the past, and believe me, it sux.

it appears the company has shut down. the website doesnt sell anything anymore. sorry
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