[areffvenn]

Just don't ever buy a Sony if you expect any kind of support if it goes wrong. My Vaio developed a k/b problem (O and P fell off, O stopped working properly) and Sony picked up, said it was my fault and wanted £120 to fix it. I complained at that, so they sent it back and (eventually) sent me the O and P keys. Of course, the O still doesn't work. Eventually they picked it up again (3 weeks later) and I still don't have it 2 weeks after that. They have closed the e-support case twice on me with no contact, and I have spent hours on the phone trying to get them to do something. This on a laptop that was only 9 months old. This has now been going on more than 9 weeks.

Just don't EVER buy a sony.

I can post the whole set of e-support notes if you wish or email them to whoever's interested.
DON'T BUY SONY

[Space Cowboy]

I have a Dell that just got a new Motherboard, CPU, And Hard drive put in. Was under warrenty so that was a close one.

Personally ~ I think The SONY has the best lookin screen outa them all.

Just my 2 cents worth

[areffvenn]

Originally Posted by Space Cowboy

I have a Dell that just got a new Motherboard, CPU, And Hard drive put in. Was under warrenty so that was a close one.

Personally ~ I think The SONY has the best lookin screen outa them all.

Just my 2 cents worth

Mine is supposed to be under warranty, but Sony are wriggling out, delaying, trying anything.

It's no good looking good in some repair shop, or just not working. I agree, the screen is fabulous. But I can't even see it! Sony still have it!

Don't ever buy a Sony if you want any support.

[Colossus610]

Ok, I specialize in Sony Vaio laptops, and I love them to death.
however, as with anything and everything tech/computer related, there ARE gonna be the good models and the cheap models. I have come to believe that the "K" series Vaio is not the best series to choose from, for the money they're OK but....
Much of what I have read in this thread have been people complaining about things that they have control over, or little understanding of.
Example; I have myself a Sony Vaio PCG-GRT260G, a laptop that is classified as a DESKTOP REPLACEMENT. Not a cute little laptop to take on the train or to the potty.
It is a P4 3.0 Ghz with 1 GB DDR RAM, an 80 GB HDD, wireless G, a built-in TV Tuner with an almost 17-inch screen.
The thing is almost 11 pounds with the AC-Adapter and is 14.10 inches x 11.90 inches x 1.90 inches.
I paid almost 2400 bucks through the nose for the thing, but with the proper amount of care and respect for such an amalgum(amalgam,hmm...gotta look that up) of technology, it has treated me great and been nothing short of spectacular.
When I was considering it, because of it's addons, I found that 90% of the reviews on this item were negative, then I actually READ the reviews. ALL of the bad reviews were about people complaining about the size and weight. you dont buy a laptop like this and then complain about this. It doesn't bother me because I am 6'10" 255 pounds and I used to deliver furniture for a living, what's 11 pounds to me?
If you wanna buy good products, do a little research before you buy, sit down with yourself and ask, what DO I NEED? Not what do I want and what does everyone else have?
Too many people buy things they don't need or understand and then whine when they cant get it to work or they need to buy something else to justify something on the laptop, it only adds more frustration to an already frustrating area for the average non-geek person.

Laptops are not toasters, they are an amazingly complex assortment of new and sometimes quirky technology often mistreated by the people that set their drinks to close to them, or place them on a blanket on their lap for a 5-hour long drive to Mississippi(My sister-in-law), which causes them to overheat and burn out. I repaired my sister-in-laws' only because my wife made me( and so I could have her owe me) and I buy peoples burnt out $1500-$4000 machines for 150-200 dollars on a regular basis.

Support from any major corporation whose customers expect the best for dirt cheap is gonna be crappy at best.
1. You get what you pay for.
2. Become an educated consumer, than you never have to deal with "customer support"
3.If you dont at least grasp the concept of something, dont use it or complain when you cant get it to work.

Im sorry to seem so rough, but that's the way the proverbial cookie crumbles.


Oh ya b4 I forget......

Originally Posted by borgdoc379

I have a K37 and am having problems w/ trying to get the Sony Fn drivers to work w/ XP Pro, anyone else have this problem or know of a fix aside from reinstalling XP Home?

BTW, aside from the short battery life (90 min), loud CPU cooling fan, and I've had towers lighter than this laptop I have to say I like it. The wide viewing angle of the screen makes it handy for small group presentations.

sometimes the Sony Fn software and TouchPad Utiliies CAN be sorta funky when it comes to reinstalling another OS, or just installing from a NON-SONY install disk.
Much of Sony's proprietary(that spelled right?) software relies on a Shared Library that manages much of the programs' required dll's and such, their IS a way to install your own NON-Sony version of let's say WinXP Pro, and use their application recovery disk to install the Sony Shared Library and "fool" the programs into thinking they are running on a Sony OEM(from Factory) OS.
Mine came with WinXP Home SP1 which I then wiped and reloaded with XP Pro, used the application recovery disks to install the Sony Shared Library, the utilities I need for the TV tuner and remote for the TV software, the touchpad utility and nothing else, none of their crap trial software and free trials and stuff.

[bedner24]

I have a sony vaio that I purchased in 2002 and it has lately been telling me that there is not enough disk memory every time I turn it on. Obviously I have to use a different computer to be able to do this because opening one program completely locks up my computer. I'm wondering if I could reformat my hard drive, the only problem is that I don't have a backup disk of my operating system and I don't know if it would be destroyed by reformatting. If anyone has any advice, suggestions or solutions....PLEASE, let me know! Thank you!

[clsxmas]

Originally Posted by linskyjack

Love my Vaio---

I agree!!

[soniq]

im no expert but i have heard that sony vaio notebooks are the best thing for heavy graphic and all that kinda crap,games,auto cadd ..

[soniq]

and i forgot i got a vaio and i love it too

[hermes]

Bedner24, was the Vaio OEM? Mine has a recovery disk that I had to use when I discovered I no longer 'owned' mine (It had three viruses in the system volume information, which I was locked out of, and system restore was infected). It has the OS and everything on three disks that take about an hour to load, and an additional disk that has all the Sony graphics and audio drivers and additional software, that you add at will. You really should have recieved one with the laptop. It does not need to re-register XP as you have not reinstalled, just repaired.

What model is it? If there was a way you could use mine you would be welcome.

BTW My HD failed too. But it was pre-partitioned and only the E drive failed. I have used it and reinstalled on it and it still works, bizarrely. I just have a half size hard disk, but it works as well as ever.