There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Reviews
Tag Cloud
access acer asus bios bsod computer crash driver drivers error ethernet excel freeze gaming google gpu graphics hard drive hardware hdmi internet laptop malware memory modem monitor motherboard network printer problem ram registry repair router security slow software sound trojan usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > General Technology > Reviews >
Geek Squad--Incompetent?

Reply  
Thread Tools
brendandonhu's Avatar
Distinguished Member with 15,988 posts.
 
Join Date: Jul 2002
Location: Ann Arbor, MI
Experience: Advanced
08-Sep-2005, 07:35 AM #16
I go there. They do warranty work while you wait. (Why should I fix it if they'll do it free?)
Alex Ethridge's Avatar
Distinguished Member with 8,094 posts.
 
Join Date: Apr 2000
Location: Birmingham, Alabama USA
Experience: 15 years of just doing it
08-Sep-2005, 01:40 PM #17
"(Why should I fix it if they'll do it free?)"

Even though it may be intended as rhetorical, I do have an answer you should consider very seriously for that question:

If the work they do is good work, then take it there. From what I've seen in the field, though, they do well enough to fool a technically-challenged customer into thinking the job is done well when it really isn't. In the cases I've cited, they didn't put in security on anyone's wireless network and that, my friend, could be the cause of a literal life changing experience.

If you don't know enough to go behind them and know for sure that they have actually done all they should (And, if you did, why would you use them in the first place?), you could wake up one morning to a ruined life, finding you supposedly own cars, houses and land you didn't buy and now the financiers want their money and the payments are late.

Fighting this kind of nightmare can easily become a literal full-time job that occupies your waking hours with the real work of dealing with it and occupy your sleeping hours with literal nightmares. Other than the premature death of an immediate family member, I cannot imagine anything that could impact a family more.

So, my friend, do you really know that they are doing something for you--or are they really doing it to you, instead?

The only work I would trust them with is warranty work where they are simply going to handle the shipping back to the manufacturer for me.

These people aren't simply incompetent; they are potentially very dangerous.
Colossus610's Avatar
Computer Specs
Senior Member with 443 posts.
 
Join Date: Jun 2005
Location: Illinois
Experience: Advanced
08-Sep-2005, 02:16 PM #18
Quote:
Originally Posted by brendandonhu
I go there. They do warranty work while you wait. (Why should I fix it if they'll do it free?)

That's also only if you bought the overpriced item there in the first place, usually.
Leareth's Avatar
Senior Member with 169 posts.
 
Join Date: Sep 2005
Location: Virginia
Experience: Advanced
08-Sep-2005, 03:28 PM #19
True true.

And from all accounts that I have heard, taking your machine to Comp USA is a bad idea as well.

Apparently, no matter what the true issue is, they have a tendency to report that your motherboard is bad (since they would get the most comission for that) or power supply. They then fix the true issue, and charge you for motherboard or power supply.

I am not sure if this is at all CompUSA locations or just the ones in this area.
Space Cowboy's Avatar
Distinguished Member with 5,965 posts.
 
Join Date: Apr 2005
Location: Space Station #5
Experience: Space Cadet
08-Sep-2005, 05:32 PM #20
My daughters boyfriend is one of those geek squad dudes. I believe he has close to a 4 year collage degree in some computer field.
(Jobs are scarce here)

Was funny watchin him drool over my latest build. (Master Control)

I think he was takin notes ... LOL

Nice guy though.
Colossus610's Avatar
Computer Specs
Senior Member with 443 posts.
 
Join Date: Jun 2005
Location: Illinois
Experience: Advanced
08-Sep-2005, 06:32 PM #21
Not saying that they are or aren't nice people, there is just no professional consideration that Best Buy acts upon to ensure that the majority of their employees are actually educated or doing the jobs properly.
It's a sad sick world where the majority of college educated individuals are reduced to working for minimum wage or close to it, when the good jobs are sent overseas to REALLY minimum wage workers or those that were handed government grants because of their immigrant or student visa status.

Quote:
Originally Posted by space cowboy
...in some computer field.
(Jobs are scarce here)
-----where is "here"?
__________________
My Boss's best statement yet:
You're the technician.......go technish.

Last edited by Colossus610; 08-Sep-2005 at 06:49 PM..
Space Cowboy's Avatar
Distinguished Member with 5,965 posts.
 
Join Date: Apr 2005
Location: Space Station #5
Experience: Space Cadet
08-Sep-2005, 06:52 PM #22
Quote:
where is "here"?
USA

I interviewed for a job at Best Buy doing computer repair and they called me back 3 times. The 3rd time I spoke with the store manager. Things were looking good and it looked like I was getting the Job.

He then asked me "what was your favorite movie you have seen lately.

I don't watch many movies but responded "The Hulk" .. He laughed and said "That movie sucked" "what about "Lord of the rings" .. I told him it didn't interest me.

I never heard back from them.

Whata Jerk
Colossus610's Avatar
Computer Specs
Senior Member with 443 posts.
 
Join Date: Jun 2005
Location: Illinois
Experience: Advanced
08-Sep-2005, 06:55 PM #23
Quote:
Originally Posted by Space Cowboy
USA
ok silly, I kinda figgered that, where in the USA mister smartyass?


and who brings up movie preferences during a job interview?!?!?!?!?!
Space Cowboy's Avatar
Distinguished Member with 5,965 posts.
 
Join Date: Apr 2005
Location: Space Station #5
Experience: Space Cadet
08-Sep-2005, 07:09 PM #24
Quote:
Originally Posted by Colossus610
ok silly, I kinda figgered that, where in the USA mister smartyass?


and who brings up movie preferences during a job interview?!?!?!?!?!


I've been told I have a nice one but never a smart one

Good question. I wanted to tell that jerk off. What does movie preferance have to do with job skills? I have noticed all the employees there look like they are in high school.

I do have a Electronics Tech. Journeymans card and 20 years of experiance

Best Buy Sucks
Steppinstone's Avatar
Senior Member with 2,838 posts.
 
Join Date: Aug 2002
Location: Michigan
Experience: I get by with a little help from my friends!
08-Sep-2005, 07:33 PM #25
Sc How come you always skirt the question when someone asks you your location?
Just wondering and picking on you a bit. You may have to pay me off to keep my mouth shut though.

How's the pup?
Space Cowboy's Avatar
Distinguished Member with 5,965 posts.
 
Join Date: Apr 2005
Location: Space Station #5
Experience: Space Cadet
08-Sep-2005, 07:45 PM #26
The pup is doing alittle better. He opens doors now with his mouth. Gota figure out a pen I can get that we can keep him inside in the winter and fully house break him (he likes to chew up Mama's stuff). Problem is it needs to be industrial quality.. He's a monster but loves a good long hug.

When I was a SYSOP on a local BBS .. I had to moderate the chat rooms.

I started getting anonymous DEATH THREATS in my email.

Made me kinda nervous and my nerves aint to good to begin with ..

Besides .. It say's "Space Station #5" in my profile?

Here is a picture I just took out my window
Attached Thumbnails
Geek Squad--Incompetent?-thebayfull.jpg  
Big-K's Avatar
Distinguished Member with 6,954 posts.
 
Join Date: Nov 2003
Location: Kansas
Experience: Advanced
08-Sep-2005, 09:09 PM #27
From what I hear they're crappy AND expensive. My future brother-in-law now calls on me whenever he has a problem. I've fixed/setup his network/internet and wireless connections twice now for 20 bucks each. I do a cheaper and just as good job as them and I don't wear stereotypical nerd clothes.
ekim68's Avatar
Distinguished Member with 37,274 posts.
 
Join Date: Jul 2003
Location: Eugene, Oregon
Experience: Still kickin'
09-Sep-2005, 01:11 AM #28
Too bad, I like the Lord of the Rings....
But, you know, I've been to a few of the big retail places and seen their experts, and,
every once in a while, someone does know their stuff. But, not most. They're mostly
into sales...
primetime212's Avatar
Member with 355 posts.
 
Join Date: May 2004
Experience: Intermediate
09-Sep-2005, 02:07 AM #29
Quote:
Originally Posted by Space Cowboy


I've been told I have a nice one but never a smart one

Good question. I wanted to tell that jerk off. What does movie preferance have to do with job skills? I have noticed all the employees there look like they are in high school.

I do have a Electronics Tech. Journeymans card and 20 years of experiance

Best Buy Sucks
take matters into your own hands
Steppinstone's Avatar
Senior Member with 2,838 posts.
 
Join Date: Aug 2002
Location: Michigan
Experience: I get by with a little help from my friends!
09-Sep-2005, 09:09 AM #30
Sc, for the crate, they make nice fold up ones! and the chewing go buy a Kong and stuff a bit of peanut butter way to the back of it, he'll spend quite a bit of time trying to get the Pb out! Why isn't he potty trained yet?? That's #1 priority, he should have been trained before you got him, wasn't he 4 mo old then?
Sorry for the post hijack
__________________
82,268

Don't forget to pop into the Announcements forum to give good wishes or
comforting thoughts to your fellow TSG members...
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 05:11 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.