[donato1026]

I just had to join and leave a comment. I was searching for Geek Squad opinions and I am NOT impressed to say the most.

I had this Geek Squad kid come over to set up my wireless. He was at my house for four hours and never got it to work. He said that my "card" was not the right model for my laptop and that the card and wireless box had to be the same brand. Now even I know that is not true. Come to find out, my neighbor took a look at it, (who got it working in less than an hour), and said that the kid actually had it working, but had me hooked up to another wireless network in my area, which was unsecured!!! Great!!!

Anyway... I want to help him out and suggest his company: JESEDIA. Check it out! He's a great guy, and has a lovely wife and cute daughter who is just over a month old. The site is: http://www.jesedia.com. I normally don't do this, but I was impressed. And pissed at Geek Squad.

Cheers.

[Atol]

It funny In my area everyone ask for me. Lady behind us had me come over. Seid no one could find out what the problem of her computer was. She could not connect to the internet. I connected my laptop to her internet it log on. Then look at her control panel. The geek quad miss the one major error. He did not see the Yellow ? mark. The one question I ask her was do you have a CD with Drivers. Oh ya she seid. 5 mins later her computer was connected.

BITE ME GEEK SQUAD.

[Dave1136]

What area's do they cover with their on-site service?


Thanks!

Dave

[Darth Revan]

Originally Posted by Colossus610

(Plus their site still dont show up right in Firefox.)

That is the work of the all famous Microsoft pretty web designing software. never does a website show up the same under Firefox rather than internet explorer, all due to a website made by Microsoft products. Hummm i wounder why

[lexmarks567]

everytime I see a geek squad commercail I want to throw something at the TV then find one of the geeks and put ink all over the nice clean shirt find one with glasses break it in hafe and tape it together with painters tape then they will REALLY look like a geek

[donato1026]

Originally Posted by Dave1136

What area's do they cover with their on-site service?


Thanks!

Dave

If you are referring to, JESEDIA, that would be southern, NH and northern, MA. I am sure if the job was large enough though, they would travel further.

Send them a message and see what they say...

http://www.jesedia.com/

Cheers!

[primetime212]

Geek Squad is a joke..I used to work for them and saw their incompetence and rip off tactics first hand..Their motto is "if we don't take their money..some one else will". They even made up some problems to price gouge the customers a few times if sales were low.

[n2gun]

Originally Posted by primetime212

Geek Squad is a joke..I used to work for them and saw their incompetence and rip off tactics first hand..Their motto is "if we don't take their money..some one else will". They even made up some problems to price gouge the customers a few times if sales were low.

Seeing you worked for them, does the squad get a sales commission??

[mongo_nc]

Originally Posted by primetime212

They even made up some problems to price gouge the customers a few times if sales were low.

Sadly, this wouldn't surprise me. It's been known to happen in other service industries (auto repair shops, for one). There certainly are periods of time when the shop I work in is slow, and there's other times when we need 3 other people, but ethically, I could never "create" a problem just to keep a bottom line. My pay is 3/4 salary and the rest is commission-based, and there are weeks when I'm barely above my "quota" and other weeks where I have a bunch of hours and have a good paycheck, but I couldn't live with myself if I made a "bogus problem" just to get hours in. That tactic only proves to bite one on the behind in the long run.

[JohnnyP]

Thought Id throw in my 2 cents... I had a friend looking for a job and they actually told him that he had too much experience to work there...

[micah324]

As a former employee of Best Buy/Geek Squad, I can tell you that they do not work on commission. I realized the error in my ways, as should all other BB employees.

[hidingwarior]

I have two friends who sent stuff in to Geek Squad. In one case the pins were clipped to make a secondary harddrive fit, and in another, they soldered in a PCI video card!

[new tech guy]

Hello all, i have had a bad experience with the geek squad even sending stuff back to the manufacturer for repairs. They had to send my laptop out for a screen repair. Long story short a month goes by and they dont fix it. And worse, they blame the manufacturer. Never again will i trust them with tech support needs (i take care of my own problems in the comp most of the time just need help with laptops usually). I honestly think when bestbuy hires these guys, they should have computers they break and have the guy repair them then base hiring off of the repair. Good way to test how computer savvy they really are.

[Chad81]

WOW. I'm glad I found this thread. So I just got a job at the Geek squad. I have a mortgage to pay, mine and my wife's mouth to feed, and I HAD to get a job.

Anyways, I'm extremely pissed now. These guys are total immoral douchebags. I am 26 and my bosses are both younger than me. All they talk about is rock climbing and they can't even fix computers well. They are dirty salesman so they have high store "numbers". I am in a tricky spot because I NEED a job. I spent 2 months looking for jobs and finally succombed. <b>Should I stay or just quit and try my hand somewhere else?</b>

[gurutech]

They are building a new BestBuy store less than a mile from my house. When they are starting to hire, I will be sure to send a resume to work "part time", and see if they offer me anything, which of course I will refuse. (Don't need the part time job, and don't want to ruin my own reputation... just scoping out the competition, as insignificant as they are!)

I came home one night last week (after a REAL job!!) and found my neighbor had a GS "bug" in their driveway. As soon as he left, I went over with my own business card, and said "I'll fix what he just broke."