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Geek Squad--Incompetent?


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valis's Avatar
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10-Jan-2008, 05:05 PM #766
dude, that's pretty good idea.....may want to change your moniker to mcguyer.....
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10-Jan-2008, 05:25 PM #767
does anyone know how G/S is with cars. like installing a cd player.
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10-Jan-2008, 05:55 PM #768
My grandmother could install a CD player... but she doesn't work for GS...
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10-Jan-2008, 05:58 PM #769
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Originally Posted by gurutech View Post
My grandmother could install a CD player... but she doesn't work for GS...
hey this thing needs to be hardwired to the existing wiring. theres more to it then you think
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10-Jan-2008, 06:43 PM #770
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hah! took the words out of my mouth......I got a 98 box that occassionally servers as a server in my house, and I actually have duct tape holding part of the system board down, as I lost the mounting screw until I found it vacuuming.
My HP Evo has a pretty badly mangled front cover. Of course, it's part of the machines that someone just gave me, I looked at it and said "ooo, that ain't bad!" I looked it up-I could buy a new front cover for 25 bucks from HP, but I'm too cheap.

What does tick me off is the fact that the pentium-iii sticker is peeling off my laptop, but the designed for win 2k is stuck on fine. Some things I can live with, some really irritate me I guess.

I've also gotta buy either some CAT5 ends or a 50 foot cable to run from the router to the laptop. It kinda irritates me to deal with wireless, SO SLOW!
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10-Jan-2008, 11:01 PM #771
I probably should or to be funny, mclovett! . I thought it was clever thinking on my part. Even dad was sayin that was good thinking on my part. I just needed the part that runs the 120v a/c to the transformer. And the plug originally looked like the same input to my ps2 so i figured, heck i could probably just swap it with a playstation wire. And sure enough found a generic psx wire at gamestop and $5 later, the frayed wire was fixed
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11-Jan-2008, 01:45 PM #772
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Originally Posted by JStergis View Post
My HP Evo has a pretty badly mangled front cover. Of course, it's part of the machines that someone just gave me, I looked at it and said "ooo, that ain't bad!" I looked it up-I could buy a new front cover for 25 bucks from HP, but I'm too cheap.

What does tick me off is the fact that the pentium-iii sticker is peeling off my laptop, but the designed for win 2k is stuck on fine. Some things I can live with, some really irritate me I guess.

I've also gotta buy either some CAT5 ends or a 50 foot cable to run from the router to the laptop. It kinda irritates me to deal with wireless, SO SLOW!
yer wireless shouldn't be slow unless you got a slow link somewhere....I've got my hybrid router upstairs, wife's laptop downstairs, and it's not that bad.....but then again, I'm getting ~6k kbps d/l coming in, so her ~4k is still pretty high......and she's just using a linksys usb wireless key.
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11-Jan-2008, 02:54 PM #773
O i have another bad support story. This mess is just going on now, not with the GS but with Gateway. Long story short, somehow the A/C hookup on my sister's computer died. This time my hand had nothing to do with this mess. So we called gateway, they gave us a price and a box to ship it in. We ship it and it came back. Well now the keyboard does not work. My dad just tole me the story of his ordeal with gateway support. They at first started claiming the pc was not compatible with vista however her computer did come preloaded with xp but was vista compatible and we got a vista upgrade disc from gateway a little after vista was released and the pc was upgraded to windows vista home premium. So that call is out on their part. Then they had him try to reinstall drivers which oddly enough think everything is still fine. Finally they said they would ship a new keypad to us so WE NOT THE MANUFACTURER can install. Finally we got them to fix it again and they are sending a shipping box.
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11-Jan-2008, 03:41 PM #774
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yer wireless shouldn't be slow unless you got a slow link somewhere....I've got my hybrid router upstairs, wife's laptop downstairs, and it's not that bad.....but then again, I'm getting ~6k kbps d/l coming in, so her ~4k is still pretty high......and she's just using a linksys usb wireless key.
It's not with the internet, that's fine, it only goes at 700 kilobits anyway, so it can't really limit it.

What frustrates me is transfers over the network. I average at around 3 megabyes downstream off my server, which can be really frustrating for certain things. Wired I get 10-11 megs a second off of it.

I have thunderbird set to look at the same mail directories as on my desktop, and for stuff like that it's horribly slow due to the amount of mail I save.

I'll download something sizeable on the laptop, say a 200 meg file. Wired that would take 19-20 seconds to transfer over. It takes over a minute on a wireless link. I suppose 3 megs a second (what, around 25-30 megabits) isn't bad for a G-Link.
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11-Jan-2008, 04:39 PM #775
okay, that makes more sense. I forgot you run a full on network at your house, where as I do, but maybe only once or twice a year when I have company.....other than that, I just have the wife's laptop, and then my old, old old laptop bolted to the garage wall and wirelessed to my rig upstairs for LOUD MUSIC when I am out in the garage playing.
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13-Jan-2008, 02:22 PM #776
Been thinking about that. My parents have a DVR unit for the satalite. I told em we could have just gotten an old minitower that would have a tv tuner card installed, and could just keep the plain service and save money by letting the old tower do the dvr stuff and possibly even stream media from it to other computers and all maintenance work can be done via remote desktop and we can just leave the unit headless and set up as DMZ but only allowing internal network access.
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13-Jan-2008, 09:43 PM #777
Well... one of the things about using a Desktop system with an OS like Windows - is that when it crashes or problems it needs to be troubleshooted like a computer. While a dedicated CE device generally works better.

Ananadtech did an interesting thing. They setup a Vista Media Center system... afterall, MCE is designed to work as your TV tuner, showing info on TV shows, recording them, playback etc etc...

After 2 days - having both Dell techs, Microsoft techs and a few Comcast/TWC techs on site to configure the hardware to work correctly (the ability to work off a cable feed using a rather expensive converter box made for PCs) - the staff was able to watch HBO, etc... they couldn't do Pay Per View. But finally they had a nice pretty VISTA MC interface.

The cable tech, while walking out the home... (rough memory) "That is all it does? All this time and work... We rent a dual tuner DVR box for $10 a month." - which is true. I pay an extra $5~6 a month for a dual tuner (2x 80GB drives) for the DVR. Its not very pretty - but it works.
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13-Feb-2008, 09:19 PM #778
The Geek Squad Does It Again!
Raelyn Campbell is suing Best Buy and their Geek Squad for $54,000,000!

She dropped off her laptop to have it repaired and they lost it. Oops.

I hope she wins.

http://www.dailytech.com/Woman+Sues+...ticle10665.htm
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14-Feb-2008, 08:25 AM #779
awesome link, lex.....thanks......
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14-Feb-2008, 09:00 AM #780
Funny story, I hope the message gets through.
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