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Geek Squad--Incompetent?


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lexmarks567's Avatar
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15-Feb-2008, 09:56 PM #796
but you don't steal a clients computer or laptop. thats jail time right there if they can proove it.
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15-Feb-2008, 10:15 PM #797
Still can happen. You slip it in somthin like your employee locker when noone is lookin and no one is none the wiser. At our job they are very secure. We go through a metal detector and if tripped get wanded. The gaurds dont care if it was just somthing like a steel toe work boot, they check anyway. In a retail place like that you are not checked so it is all too easy for one to hide somthing in a bag or somthing and walk out of the building with it.
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15-Feb-2008, 10:36 PM #798
then they offer 1% of whats its worth as a apology we know the laptop was worth $5000 but we think its worth $500
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16-Feb-2008, 01:57 PM #799
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Originally Posted by Couriant View Post
maybe in this country it is... but there are few that do that
I know And I'm willing to bet if we had that law, theft would drop overnight
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16-Feb-2008, 01:59 PM #800
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Originally Posted by lexmarks567 View Post
but you don't steal a clients computer or laptop. thats jail time right there if they can proove it.
The person who stole it has no vested interest in the "client" He/she was "just" an employee who saw an opportunity. Too bad she didn't have something like Logmein.com installed on it and could trace the IP address the next time it went online
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16-Feb-2008, 02:01 PM #801
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Originally Posted by AcaCandy View Post
The person who stole it has no vested interest in the "client" He/she was "just" an employee who saw an opportunity. Too bad she didn't have something like Logmein.com installed on it and could trace the IP address the next time it went online
That would work but if they have a brain cell they would know to nuke the thing before putting it on the net to remove any tracers like that. Only way that can be thwarted is with somthing like lojack which is wired into the BIOS and cannot be taken out.
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16-Feb-2008, 02:33 PM #802
It's a Best Buy employee, remember
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16-Feb-2008, 02:37 PM #803
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It's a Best Buy employee, remember
they don't have a brain
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16-Feb-2008, 02:52 PM #804
True i almost forgot . If it was running and you know the mac adress can probably search the bestbuy router and find the thing by looking through the MAC addresses . That is, IF they know what a MAC is.
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16-Feb-2008, 03:14 PM #805
Yea
The geek squad is kinda weak (my cousin used to be on it).... they really don't know what they are talking about sometimes (example would be when I brought my friends computer to them back when I was 16 and their explanation for the BSOD was "not enough memory"... that kinda made me wonder how these guys ever got the job in the first place... >_>)... anyways... they aren't very reliable... either ask an expert or be tech savvy yourself...

Last edited by WarLord725 : 16-Feb-2008 03:35 PM.
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16-Feb-2008, 03:32 PM #806
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Originally Posted by AcaCandy View Post
The person who stole it has no vested interest in the "client" He/she was "just" an employee who saw an opportunity. Too bad she didn't have something like Logmein.com installed on it and could trace the IP address the next time it went online
I never really thought of that. On my laptop I have LogMeIn Hamachi installed so I can "phone home" to me desktop whenever I want for e-mail, documents, etc.

I suppose if it were ever stolen I could easily find the ip that way too. On my desktop, I can mouse-over any machine in the Hamachi list and the internet ip is accurately listed there.

Not to mention I have a BIOS password, an XP Startup password (created with the syskey utility with XP --start-->run-->syskey, I bet a lot of people didn't know that existed, I didn't until a few months ago), and beyond that a normal user acct password. You would need to have a functional brain with a good amount of pc knowledge to get past that anyway.

If I ever saw it, I could prove it's mine pretty easily too. I took the thing apart and engraved my name in several places under covers, under the entire bottom of the laptop (the part inside) and whatnot. It's easy for anyone to miss, but give me a screwdriver and I can find it and pretty well.
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16-Feb-2008, 03:41 PM #807
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I never really thought of that. On my laptop I have LogMeIn Hamachi installed so I can "phone home" to me desktop whenever I want for e-mail, documents, etc.

I suppose if it were ever stolen I could easily find the ip that way too. On my desktop, I can mouse-over any machine in the Hamachi list and the internet ip is accurately listed there.

Not to mention I have a BIOS password, an XP Startup password (created with the syskey utility with XP --start-->run-->syskey, I bet a lot of people didn't know that existed, I didn't until a few months ago), and beyond that a normal user acct password. You would need to have a functional brain with a good amount of pc knowledge to get past that anyway.

If I ever saw it, I could prove it's mine pretty easily too. I took the thing apart and engraved my name in several places under covers, under the entire bottom of the laptop (the part inside) and whatnot. It's easy for anyone to miss, but give me a screwdriver and I can find it and pretty well.

It's a great "FREE FOR NOW" program I just upgraded to pro on one machine when they had the $34.95 / yr. special earlier. Like the idea of being able to drag/dop files. Haven't tested it yet. Guess I should

It works good for me, as I have some security cams installed at my 'remote' location, and when the IP address changes, I can't log into the cameras however, I do get motion emails, so, unless the program freezes, or someone is using my computer and manages to close the camera program I can check the IP that way...but, it's good to have a backup.

And before someone suggests the sites that do that for you, if you can't 'acknowledge' their emails every 90 days, from your HOME ip......you can't get those renewed.

As for using a bios password, that won't work for me, as if the machine shuts down due to power failure, I have it set to reboot on power on, and there would be no one there to enter that secret bios password for me
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16-Feb-2008, 04:00 PM #808
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Originally Posted by AcaCandy View Post
It's a great "FREE FOR NOW" program I just upgraded to pro on one machine when they had the $34.95 / yr. special earlier. Like the idea of being able to drag/dop files. Haven't tested it yet. Guess I should

It works good for me, as I have some security cams installed at my 'remote' location, and when the IP address changes, I can't log into the cameras however, I do get motion emails, so, unless the program freezes, or someone is using my computer and manages to close the camera program I can check the IP that way...but, it's good to have a backup.

And before someone suggests the sites that do that for you, if you can't 'acknowledge' their emails every 90 days, from your HOME ip......you can't get those renewed.

As for using a bios password, that won't work for me, as if the machine shuts down due to power failure, I have it set to reboot on power on, and there would be no one there to enter that secret bios password for me
Originally I was running a VPN, but since my IP Addy's dynamic, it was useless if it changed and I didn't have the new one. Hamachi seemed like a much better idea, and it's worked flawlessly for me. My uplink's pretty much junk (128 KBps), but it's plenty to let me browse through directories without much of any delay and it's not bad for opening Word Documents and whatnot, but for everything else it's basically wait 1 minute per meg you want, so it can be frustrating. Better than nothing I suppose.
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16-Feb-2008, 05:34 PM #809
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True i almost forgot . If it was running and you know the mac adress can probably search the bestbuy router and find the thing by looking through the MAC addresses . That is, IF they know what a MAC is.
MAC addresses don't make it out of your local network, so that's probably not much of a plan.
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16-Feb-2008, 05:36 PM #810
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And before someone suggests the sites that do that for you, if you can't 'acknowledge' their emails every 90 days, from your HOME ip......you can't get those renewed.
Uhh... I think you don't understand how the sites work.

If you use DynDNS and use their updater, it automatically renews your IP address, and renews you automatically as well. I go for months never looking at it, and it's always doing it's thing.
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