There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
 
Tag Cloud
bios black screen blue screen boot computer connection crash css dell display driver drivers email error excel firefox firefox 3 freeze game hard drive internet internet explorer itunes laptop lcd linux malware monitor network networking nvidia outlook outlook 2003 outlook express partition password printer problem router slow sound startup trojan usb video virus vista windows windows xp wireless
Reviews
Search
Search in:
 
Advanced Search
Tech Support Guy Forums > General Technology > Reviews >
Dell and the Concession Code Scam


HELLO AND WELCOME! Before you can post your question, you'll have to register -- it's completely free! Click here to join today! We highly recommend that you print a copy of our Guide for New Members. Enjoy!

Closed Thread
 
Thread Tools
Oregonian's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Jan 2007
Experience: Intermediate
01-Apr-2007, 06:53 PM #1
Dell and the Concession Code Scam
I received a $100 Dell Coupon as compensation for a defective Printer 920 and then went on line to buy a $99 926 thinking that it would cover everything except the tax, delivery was free.
WRONG, they took the $99 + tax out of my credit card and explained it away by saying that the Concession coupon amount had to exceed the purchase by at least $.01(it may have said equal), as a consequence, no reduction at all.
Does anyone know if writing to Round Rock, TX office would help? Speaking with India for over 1 hour, nothing, 1 Super offered $50 another only $20, they mostly said, buy ink cartridges for the $100.
Can anyone offer a suggestion?
Oregonian
HalTrout's Avatar
Computer Specs
Senior Member with 870 posts.
 
Join Date: Mar 2007
Location: Arizona High Country
Experience: Not quite enough
01-Apr-2007, 07:07 PM #2
I would send an email to their customer services and lodge your complaint there. Maybe someone with a little sense will pass it up the chain, and make a favorable ruling for you.

I wouldn't accept delivery, just send it back. If you can order another printer, for say $101 I would do that. Don't let those bureaucrats push you arround. Send it back!!!
Oregonian's Avatar
Computer Specs
Junior Member with 11 posts.
 
Join Date: Jan 2007
Experience: Intermediate
01-Apr-2007, 07:50 PM #3
Dell Concession Code Scam
Quote:
Originally Posted by HalTrout
I would send an email to their customer services and lodge your complaint there. Maybe someone with a little sense will pass it up the chain, and make a favorable ruling for you.

I wouldn't accept delivery, just send it back. If you can order another printer, for say $101 I would do that. Don't let those bureaucrats push you arround. Send it back!!!
Thanks for suggestion and I will follow it
Oregonian
striker0204's Avatar
Computer Specs
Account Disabled with 436 posts.
 
Join Date: Nov 2006
Experience: I am God
02-Apr-2007, 01:59 AM #4
yah. dont ever buy dell... i got screwed out of 1 gig of ram, and an upgraded graphics card.

The reason they wont refund me...

I opened up the CASE and broke the seal so they dont know if i took it out... God i wish i could drop 50 F-Bombs right now
hewee's Avatar
Distinguished Member with 51,870 posts.
 
Join Date: Oct 2001
Location: *Random People Pleaser***Sacramento
Experience: Having fun
05-Apr-2007, 02:50 AM #5
Dell printers are bad on ink and I think you even have to buy the refills from them so even if you do get the printer for free are you going to save money if you have to but the ink from them?
striker0204's Avatar
Computer Specs
Account Disabled with 436 posts.
 
Join Date: Nov 2006
Experience: I am God
05-Apr-2007, 05:17 AM #6
yah, i have a dell all in one. and its been nothing but trouble. i finally just ended up building my own. better, cheaper, faster, and more reliable.
Rockn's Avatar
Computer Specs
Distinguished Member with 17,888 posts.
 
Join Date: Jul 2001
Location: Mexico of the North, MN
Experience: Disenfranchised American Male
07-Apr-2007, 01:50 PM #7
Quote:
Originally Posted by striker0204
yah. dont ever buy dell... i got screwed out of 1 gig of ram, and an upgraded graphics card.

The reason they wont refund me...

I opened up the CASE and broke the seal so they dont know if i took it out... God i wish i could drop 50 F-Bombs right now
The seal is there for a reason. You basically screwed yourself.
striker0204's Avatar
Computer Specs
Account Disabled with 436 posts.
 
Join Date: Nov 2006
Experience: I am God
07-Apr-2007, 08:11 PM #8
yah well no crapola there sherlock. haha
Closed Thread

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who help people like you solve computer problems. See our Welcome Guide to get started.



Thread Tools


You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 01:13 PM.
Copyright © 1996 - 2008 TechGuy, Inc. All rights reserved.
Powered by vBulletin, Copyright © 2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.1.0
Powered by Cermak Technologies, Inc.