[Low-key]

Hi jabba catch a call cold and the emerson junk sounds like the same thing but i have not read any review so you maywant to check out the reviews before you buy it . like i said i have not had any problem with callwave yet. when i leave here i'm going to their web site to check out the caller ID feature. buy for now.

Low-key:

[mufdvr71]

The Switchboard does exactly what I needed it to do. Instead of callers getting a busy signal when I'm on-line, the call comes through.

If your desire is to not miss any calls, this device is the most
economical means for you.

If your desire is to talk on the phone at length and be on-line at the same time, it will not do you much good.

If you answer the incoming call, you will maintain your internet
connection for 5 to 30 seconds. It depends on your ISP. During that time you're simutaneously on-line and on the phone. There is some noise on the phone while you're "sharing", but you can converse.

If you go beyond the alloted time to "share" the line, you just have to reconnect. That takes me fifteen seconds max.

For my purposes, it sure beats $20+ per month for a second line or the monthly cost of Call Wave and such software.

I highly recommend it if you want to make sure you don't miss any calls.

[Deke40]

My problems are over. This Road Runner is awesome. It is costing my wife $45 which only $35 more than my old ISP. Go to the following link and see:

http://forums.techguy.org/showthread...hreadid=111571

[siclmn]

The help person at emerson switchboard says that it will not work with any computer with a fax modem and xp. Every computer that I have ever owned had a fax modem. My current computer that is 2 years old has a fax modem. Why would they design this thing not to work with a fax modem?

[brendandonhu]

Because it can't split the signal from those types of modems properly.

[vshumate]

Hello, wish I would have checked this forum before ordering the Emerson Switchboard. I have had two and both has not worked after a couple of months. Can't get a dial tone out when the unit is hooked up. The last place I bought it from has a 20 day return policy and will not take it back and suggest that I call the manufacturer. Who makes this? I can't find any phone numbers- when I search the web- get all the sites that sell it. Can't sift through all those to try to find the people that make this unit.

Any help would be appreciated.




Life's a beach then you dive

[brendandonhu]

Emerson Switchboard won't be of much help, they have no easily found email address, and the phone # is long distance (to most people anyway).

[vshumate]

Do you have a phone number?

Thanks

[brendandonhu]

1-770-664-1375

[brendandonhu]

1-770-664-1375

[vshumate]

Thanks, wish me luck getting rid of this piece of junk...





++++++++++++
Life's a beach then you dive

[Greybeard51]

Right now I am feeling a little foolish. This thing is not working.

I opened the package and connected the cables as shown.
In an effort to 'Keep It Simple' I only connected the 'Wall Jack' the 'Fax' and the 'Phone' connections.

When I dialed in from an outside number (my cellphone) the system gave one short chirp on the first ring and hasn't made another sound since. I now get only a busy signal when trying to dial in with the E-Switchboard connected.

Two comments....

First, I have cable moderm, so the internet connection is a non issue. I was hoping to conveniently share the Fax and inccoming voice service on the same line. If there are other good alternatives somewhere in TSG forums shout it out.

Second, I have call waiting, and two teens so it is used daily. That should not be any problem with the thing working.

Is it just junk? Go ahead ...... shatter my illusions! ! !

[Greybeard51]

Since no one rushed to comment on my problem, I dug out some dusty old manuals and discovered that this was much tadoo about nothing.

Only needed to set the FAX to 'AUTO' mode and increase the number of rings to exceed the number of rings set on the answering machine. The FAX had been answering too early.

So, ... I have a piece of junk Emerson Switchboard available.
After reading the rest of these posts, who would want it.

GB51

[bobby62914]

I bought the Emerson Switchboard and could not get a dial tone from the Modem port. I called the number posted earlier in the thread and they could not help me but gave me a toll free number for Emerson Tech Support: (866) 332-6273.

They told me that it sounded like I had a defective unit and needed to return it to where I bought it. I have requested an RA from there.

Reading the complaints makes me think this thing is exactly what I need. I don't care if I get bumped off the internet, I just want to answer the calls when they come in. I want it to be invisible to my callers.

I can get back on-line in just a few seconds.

[vshumate]

I had the same thing happen- could not get a dial tone when unit was connected- bypassed the unit and all was well. I had the thing for a couple of months and it started doing this. Well, I tried to call the place I bought it from - on line- yahoo shopping- freeshippingsuperstore.com and they will not replace it, they have a 20 day return policy- they say call the manufacturer- called them and they say the unit is defective the seller should replace it- back and forth, I am filing a complaint with BBB in LA, California, disputed my credit card charge, etc. Also sent a complaint to yahoo shopping. DO NOT BUY FROM FREESHIPPINGSUPERSTORE.COM So, right now I have a credit on my credit card from the purchase, hopefully I can keep it and chuck the piece of junk.