[musiclvr56]

I just purchased a Gateway package at Bestbuy-desktop and monitor (about $480) I saw some "horror" stories of experiences with Best Buy on forums. I am the only person who will be using this computer.

Any advice is greatly appreciated.

Thanks,
Karen

[dannyn]

Is there a question here? Because if your asking about a Best Buy extended warrenty I sure have some opinions on that one.

[musiclvr56]

Sorry, I forgot to ask my question. Should I purchase an extended warranty through Gateway, Best Buy, or none at all? I have never read a computer's warranty and will try to decipher it tomorrow. Best Buy has told me that if I get their warranty, I will not have to send it, at my cost, to Gateway. I generally don't believe in extended warranties, but maybe this is different.

[hewee]

I got a added warranty for my Dell but that is something that cost a whole lot more so the extended warranty cost less and also paid for it with my American Express and I get a added warranty from American Express.

[dannyn]

I would say skip on the extended warrenty. I would not purchase it through Best Buy, I have had bad experiences with that. But if you must I would go with Gateway. Or do what Hewwe suggests. Buy it with your bank card.

[vicks]

Our experience has been with most things:
That the mfg's warranty (Iusually 1 yr) will cover anything the first year. If you take care of the computer, careful where you surf and keep your security/OS updated and run regularily, most of us have little or no problems, except for maybe a defective HD. which has limited life ( usually 4-5 yrs).
Good luck
Vicks

[dannyn]

Vicks I didn't know that an extended warrenty covered viruses. I thought it was only hardware. But there is differnt warrenty packages out there.

[vicks]

I have a friend in NM who had the warranty stuff from Best Buy and it did cover a virus problem she had last summer.
Still cheaper to just use common sense when using the internet, and keeping security programs updated and also MS updates.
(in my not so humble opinion! LOL)
Vicks

[JohnWill]

The only reason that extended warranties are for sale at all is they're a money maker for the company! Think about it, if they lost money on them, they wouldn't be offered.

[Noyb]

At a local computer shop ..
Most of their customers are trying to get a BBuys repaired computer .. Fixed.

They love BBuys .. It's good for their business

[hewee]

Got washer and dryer at Sear's with total cost of $936.00 last year and a couple months back I got mail that my warranty will run out and do I want to get another year added to the warranty at I think $224.00 or something like that and I said no. But what a crazy price just to get a year warranty. That is 1/4 the price.
But guess what I already have another year on my warranty because I used my American Express that gives it to me.

[replay]

i used to work at a electronics store in the UK and they would push us to sell the extended warranties and offered all the salesman commision with each one sold ...
the warranty is mostly pure profit for any company selling them
i used to laugh when i would buy something from circuit city (one of the FEW things) and they would ask again and again after i declined

[Cheeseball81]

I've worked at Staples for 3 1/2 years now. Like others have said, it really is profit for the company.
Technically it is my job to sell them on any electronic item we carry.
Only you can really decide if you want to get it.
I've seen warranties benefit people who came into my store. (who have had problems with their laptop, etc.)
And then I see people who don't buy it and never have one problem whatsoever.
It's kinda hit or miss. If you take care of your PC, you really shouldn't need it.

[JohnWill]

Obviously, for the small percentage that actually get to take advantage of the warranty, it's a good deal. OTOH, if you play the odds, it's simply a bad bet. If you take all that money you'd have spent on "extended" warranties and put it in a savings account, only withdraw from it to repair items you would have had a warranty on, at the end of a few years you'll have a lot of money in that account.

[hewee]

The added warranty my sister paid to get a 4 year warranty on her Dell work station that cost a lot because it was a higher end Dual Core Intel® Xeon® Processor. She was having trouble and had the next day support where they come to the house. After replacing one part after another they could not fix the trouble.
She was then about a week away from the end of her 4 year warranty that I think cost a added $99.00 back then. Was early last year I think this happen.
But she got a all new PC and a newer better and faster model that just about everything was bigger and faster because of how things changed in 4 years and that model she had was no longer around.
Now she has a better Dell that is all new that has a 4 year warranty and it was free or covered under that $99.00 warranty she got.
Now did she get same service as anyone gets or because she deals with them a lot at work and buys lots of Dells. I think it was because of the warranty.
So for her that new PC was free or you can say only cost $99.00.