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Search: Posts Made By: mambass
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Forum: Virus & Other Malware Removal 18-Jun-2012, 09:54 PM
Replies: 22
Views: 1,867
Posted By mambass
Hi Kat, :) Please print these instructions...

Hi Kat, :)

Please print these instructions because you will not have access to the Internet while performing some of the tasks below.


Create a System Restore Point

Go to Start,...
Forum: Virus & Other Malware Removal 18-Jun-2012, 10:33 AM
Replies: 22
Views: 1,867
Posted By mambass
Hi Kat, :) You can move on to Task IV. I'll...

Hi Kat, :)

You can move on to Task IV. I'll use our tools to remove McAfee.


mambass
Forum: Virus & Other Malware Removal 18-Jun-2012, 09:40 AM
Replies: 22
Views: 1,867
Posted By mambass
Thanks for the update. :)

Thanks for the update. :)
Forum: Virus & Other Malware Removal 18-Jun-2012, 09:15 AM
Replies: 23
Views: 4,295
Posted By mambass
I appreciate the kind words. :) Take care.

I appreciate the kind words. :)

Take care.
Forum: Virus & Other Malware Removal 17-Jun-2012, 10:12 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) That's great! The logs are...

Hi moretep, :)

That's great! The logs are clean and things are working well. :D

Your computer appears to be clear of malware. Good job. :up:

Please stay with me a bit longer because...
Forum: Virus & Other Malware Removal 17-Jun-2012, 08:14 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) Stop code 116 indicates a...

Hi moretep, :)

Stop code 116 indicates a Video Timeout Detection and Recovery (TDR) Error. I wouldn't worry about that at this point unless you see it a few times. It should be safe to move on...
Forum: Virus & Other Malware Removal 17-Jun-2012, 07:01 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, :) You're welcome. :) I rely...

Hi lexefx, :)

You're welcome. :)

I rely on Secunia PSI to keep me aware of security patches that are available for the software that's installed on my computer. That's about the only...
Forum: Virus & Other Malware Removal 17-Jun-2012, 12:11 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) Please print these...

Hi moretep, :)

Please print these instructions because you will not have access to the Internet while performing some of the tasks below.


Create a System Restore Point

Go to Start,...
Forum: Virus & Other Malware Removal 17-Jun-2012, 09:23 AM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) The SystemLook.txt log...

Hi moretep, :)

The SystemLook.txt log appears to have been truncated. Could you please compare the end of the log that is on your Desktop with the log that was posted.

If the log on your...
Forum: Virus & Other Malware Removal 16-Jun-2012, 10:19 AM
Replies: 22
Views: 1,867
Posted By mambass
Hi Kat, It's been 3 days since I posted my...

Hi Kat,

It's been 3 days since I posted my instructions. It's generally best if instructions can be executed within a day or two of the time they are given on an infected system.

Could you...
Forum: Virus & Other Malware Removal 16-Jun-2012, 10:09 AM
Replies: 11
Views: 3,101
Posted By mambass
Hi Cryolath, :) It's good to hear from you...

Hi Cryolath, :)

It's good to hear from you again. :)

I'm glad you came back with the results from those scans. We like to make sure that the system is clean. This also provides that...
Forum: Virus & Other Malware Removal 15-Jun-2012, 09:58 PM
Replies: 48
Views: 5,274
Posted By mambass
Hi Tony, :) Good to hear from you again. :) ...

Hi Tony, :)

Good to hear from you again. :)

Looks like there are a few more things to remove. Let's also get another couple of scans to see if anything else has been left behind.

Please...
Forum: Virus & Other Malware Removal 15-Jun-2012, 07:45 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) Thanks for the reply. I look...

Hi moretep, :)

Thanks for the reply. I look forward to seeing the other logs. :)


mambass
Forum: Virus & Other Malware Removal 15-Jun-2012, 07:30 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, :) Since OTL isn't showing any...

Hi lexefx, :)

Since OTL isn't showing any application events related to Chkdsk activity, I'm thinking that Chkdsk's warning is a false positive. If you like, you can follow the instructions in...
Forum: Virus & Other Malware Removal 14-Jun-2012, 02:47 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, :) You're doing a good job. The...

Hi lexefx, :)

You're doing a good job. The task with title " Check Hard Disk For Errors " performs a scan but does not attempt to repair anything. The task with title Repair Hard Drive Errors ...
Forum: Virus & Other Malware Removal 13-Jun-2012, 09:32 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, :) You're doing a great job. :up:...

Hi lexefx, :)

You're doing a great job. :up:

In this post we'll see if we can fix the few disk errors that were detected and clean up a few lingering Babylon items.

Please print these...
Forum: Virus & Other Malware Removal 13-Jun-2012, 08:40 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) You're still doing a great...

Hi moretep, :)

You're still doing a great job. :up:

I thought that we might not see that again as a result of not selecting the Use Safelist option in the Extra Registry area. You handled the...
Forum: Virus & Other Malware Removal 13-Jun-2012, 12:11 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) I guess we'll just have to...

Hi moretep, :)

I guess we'll just have to move on without the information provided in that log.

I don't personally recommend the use of ANY registry cleaners. Here is an excerpt from a...
Forum: Virus & Other Malware Removal 12-Jun-2012, 11:27 PM
Replies: 22
Views: 1,867
Posted By mambass
Hi Kat, :) A system should have one and only...

Hi Kat, :)

A system should have one and only one antivirus product installed. Based on your note we'll try to remove both the Norton Internet Security and McAfee VirusScan products. ...
Forum: Virus & Other Malware Removal 12-Jun-2012, 12:10 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, :) The logs are looking better...

Hi lexefx, :)

The logs are looking better now. :)

Let's see if there were any gifts left behind.


Check Hard Disk For Errors

Click Start > Run and then copy/paste the following command...
Forum: Virus & Other Malware Removal 11-Jun-2012, 08:52 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) You're doing a great job!...

Hi moretep, :)

You're doing a great job! :up:

Let's try temporarily disabling both Avast and Comodo and then run OTL again to see if it will produce the Extras.txt log. That log is normally...
Forum: Virus & Other Malware Removal 11-Jun-2012, 12:47 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, I appreciate the update. :) ...

Hi lexefx,

I appreciate the update. :)

mambass
Forum: Virus & Other Malware Removal 10-Jun-2012, 09:48 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) I'm glad to see that you have...

Hi moretep, :)

I'm glad to see that you have Secunia installed. We don't see too many systems here with that installed, probably because keeping up-to-date with security patches is one of the...
Forum: Virus & Other Malware Removal 10-Jun-2012, 09:41 PM
Replies: 22
Views: 5,109
Posted By mambass
Hi moretep, :) Welcome to the Tech Support...

Hi moretep, :)

Welcome to the Tech Support Guy's Virus & Other Malware Removal forum.

My nickname is mambass and I'll be helping you with any malware problems.

Before we begin...please...
Forum: Virus & Other Malware Removal 10-Jun-2012, 03:54 PM
Replies: 23
Views: 4,295
Posted By mambass
Hi lexefx, :) You're welcome. :) Let's...

Hi lexefx, :)

You're welcome. :)

Let's fix a few things now. After reviewing the results there are a few things that I'd like to check.

Please perform each of the following steps in the...
Showing results 1 to 25 of 140

 
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